Cannot access Rescue & Recovery Workspace...

[Agentjam]

I'm trying to acces my Rescue & Recovery Workspace but when I boot up, press the Access IBM button I am propted for my windows password. When I type it in I get a message...

"The user is not currently enrolled with Client Security Solutions..."

What does this mean? I'm the only user on this machine and should have access to everything. Am I just missing something in the CSS program that needs to be changed?

Thanks,
Vince