What is IBM's bad pixel policy?

Message

tbessie · #1 Post by **tbessie** » Tue May 25, 2004 2:21 pm

My new X40 has a grey pixel (it actually looks like 2 or 3 grouped together) near the center, bottom, of the screen. It's either dead or bad in some other way, but looks like a speck of dust that's always there.

I don't really want to return it after waiting for it and setting it up, but it is just SO annoying!

Anyone know what their bad-pixel policy is?

- Tim

G-Man · #2 Post by **G-Man** » Tue May 25, 2004 2:32 pm

http://www-1.ibm.com/support/docview.ws ... &loc=en-us

Regards,
G-Man

tbessie · #3 Post by **tbessie** » Tue May 25, 2004 2:37 pm

I'd think manufacturing would be good enough for this not to happen anymore. *sigh*.

- Tim

#4 Post by **K. Eng** » Tue May 25, 2004 10:59 pm

If you bought it from IBM, you can return it within 30 days with no questions asked.

tbessie wrote:I'd think manufacturing would be good enough for this not to happen anymore. *sigh*.

- Tim

What is IBM's bad pixel policy?

What is IBM's bad pixel policy?

Re: What is IBM's bad pixel policy?

How annoying

Re: How annoying

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