Failing power supply - use warranty or just buy new?

[jhc]

My 2-year old X32 is still under warranty, but the power supply cable is beginning to fail: I have to twist it to make it work. And it's getting worse.

Is it worth bothering with the warranty (in which case I'll probably have to ship them my power supply for replacement), or should I just buy any compatible one?

[ThinkPad]

Under warranty they would most likely send you a new one and then you send the defective one. So you would not have any downtime.

[Ken Fox]

My 2-year old X32 is still under warranty, but the power supply cable is beginning to fail: I have to twist it to make it work. And it's getting worse.

Is it worth bothering with the warranty (in which case I'll probably have to ship them my power supply for replacement), or should I just buy any compatible one?

You can buy a new charger for your X32 for $8.16, delivered. I have bought one a few weeks ago, and for this price, plus tax (no charge for shipping) a new one can be yours:

http://stores.channeladvisor.com/Lenovo ... /CA02K6880?

[ryengineer]

snip....(in which case I'll probably have to ship them my power supply for replacement)....snip

They're not going to charge you for return shipment, charges are billed to IBM account, they'll include pre-paid return labels for you. In addition you'll have to ship the defective part once you receive the replacement, not before.

[Ken Fox]

snip....(in which case I'll probably have to ship them my power supply for replacement)....snip

They're not going to charge you for return shipment, charges are billed to IBM account, they'll include pre-paid return labels for you. In addition you'll have to ship the defective part once you receive the replacement, not before.

Absolutely get a free new charger under warranty. I'd suggest buying the close out charger as well, since for less than $9 delivered, you can always use a spare.