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Four keys suddenly stopped working.
Four keys suddenly stopped working.
A few days ago four (1,2,3,4) button keys stopped working. Tried to reconect and clean the ribbon under keyboard and the key socket and MB still nothing. What else can I do to be sure tha my keyboard needs to be replaced?
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Re: Four keys suddenly stopped working.
The only definite way I know would be to borrow another X6 keyboard and see if the problem still exists. Then you would know if the keyboard or the motherboard is defective. Using another operating system or even running the PC Doctor keyboard diagnostic would only confirm that the problem is in the hardware; you still couldn't tell which piece it is.
All that said, seeing how four keys right next to each other are not working, I would also see if the shifted functions (!,@,#,$ on US keyboard) are also affected. You could also try using the NUM LOCK option to see if using the J,K,L,U keys could send the proper signals. If they do, then I'd say the problem is the keyboard. This is based on the assumption that the keyboard decoder on the motherboard is interpreting the key presses correctly.
All that said, seeing how four keys right next to each other are not working, I would also see if the shifted functions (!,@,#,$ on US keyboard) are also affected. You could also try using the NUM LOCK option to see if using the J,K,L,U keys could send the proper signals. If they do, then I'd say the problem is the keyboard. This is based on the assumption that the keyboard decoder on the motherboard is interpreting the key presses correctly.
Ray Kawakami
X22 X24 X31 X41 X41T X60 X60s X61 X61s X200 X200s X300 X301 Z60m Z61t Z61p 560 560Z 600 600E 600X T21 T22 T23 T41 T60p T410 T420 T520 W500 W520 R50 A21p A22p A31 A31p
NOTE: All links to PC-Doctor software hosted by me are dead. Files removed 8/28/12 by manufacturer's demand.
X22 X24 X31 X41 X41T X60 X60s X61 X61s X200 X200s X300 X301 Z60m Z61t Z61p 560 560Z 600 600E 600X T21 T22 T23 T41 T60p T410 T420 T520 W500 W520 R50 A21p A22p A31 A31p
NOTE: All links to PC-Doctor software hosted by me are dead. Files removed 8/28/12 by manufacturer's demand.
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