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Posted: Mon Apr 09, 2007 12:45 pm
by ewebb02
Yeah, it looks like our machines are on the same shipment. I'm frustrated, since my tablet sleeve (on a different shipment) has been on a FDA hold in Louisville since Saturday as well.

I'm hoping it clears up soon. When the "Exception" status cleared yesterday, I thought I would get it delivered this morning, but I guess that's not the case now.

From what I've read, it usually takes 1-3 days to clear customs, but I could not find someone with a Lenovo shipment that has gone through the holds ours have gone through so far. So, who knows.

Update

Posted: Mon Apr 09, 2007 1:13 pm
by ewebb02
Well, looks like our shipment just got updated:

LOUISVILLE, KY, US
04/09/2007 2:01 P.M.
A SPECIAL CUSTOMS DELAY IS REQUIRED FOR THIS LIVE ENTRY;BROKERAGE RELEASED SHIPMENT. SHIPMENT IS SUBMITTED TO CLEARING AGENCY FOR FURTHER CLEARANCE

04/09/2007 1:54 P.M.
THIS SHIPMENT IS WAREHOUSED UNTIL IT IS RELEASED BY CLEARING AGENCY;BROKERAGE RELEASED SHIPMENT. SHIPMENT IS SUBMITTED TO CLEARING AGENCY FOR FURTHER CLEARANCE

04/09/2007 1:54 P.M.
A SPECIAL CUSTOMS DELAY IS REQUIRED FOR THIS LIVE ENTRY

Now, let's see if that means our computers get to leave Louisville now. Let's hope so! I'd really, really, really like mine tomorrow as I have a business trip that I need it for on Wednesday!

Posted: Mon Apr 09, 2007 1:22 pm
by FlyTags
Ah, ya beat me to it by seven minutes! heh.. But, yeah, here's keeping my fingers crossed. I'm almost in the same boat as you. I need the computer for a job this Thursday.

Rescheduled Delivery: 04/10/2007

We can hope that date is accurate. But I've had my fair share of UPS mis-schedulings to know that it could actually mean 4/11, 4/12, or 4/13. And with customs involved, who knows?

-FlyTags

Posted: Mon Apr 09, 2007 2:07 pm
by ewebb02
Fly - Did you pay for 2 day shipping or did you use the standard shipping with Lenovo?

Posted: Mon Apr 09, 2007 2:31 pm
by FlyTags
I paid for the 2-day delivery. Personally, I don't know how they can call it "2-day" when it seems like most shipments get held up in customs for multiple days.

Posted: Mon Apr 09, 2007 2:35 pm
by ewebb02
Ok, good. I was going to be upset if people with the "free" delivery got their shipment as soon as those of us who paid the extra for the 2-day. If I don't have it tomorrow, I'm asking for a refund of the shipping charge.

Posted: Mon Apr 09, 2007 2:45 pm
by FlyTags
Yep, same here. I'm debating calling up both Lenovo and UPS this evening to complain about the delay. My previous Dell laptop was shipped in from China (where else?) and came via FedEx. There were none of these delay issues, so I know they can be avoided. Ugh..

Missed the first attempt

Posted: Mon Apr 09, 2007 3:09 pm
by disc0boy
ewebb02 wrote:From what I've read, it usually takes 1-3 days to clear customs, but I could not find someone with a Lenovo shipment that has gone through the holds ours have gone through so far. So, who knows.
As you can see below, 1.) Mine went through customs without a hitch on the same day as yours and 2.) I missed the first delivery attempt!!!!! Argh!!!! I can't believe it. BTW, I paid for 2-day delivery also. Good luck with your shipment, I'm sure everything will get cleared up soon...


Order date: 3/26
Expected ship date: 4/9
Actual ship date: 4/5
Delivery date: 4/9
X60, 1709CTO, 512MB, 60GB/7.2KRPM, FP, 8-Cell, XP-Pro

----------------------------------------
MANHATTAN,
KS, US 04/09/2007 9:20 A.M. THE RECEIVER WAS UNAVAILABLE TO SIGN ON THE 1ST DELIVERY ATTEMPT. A 2ND DELIVERY ATTEMPT WILL BE MADE
LENEXA,
KS, US 04/07/2007 6:19 A.M. DESTINATION SCAN
04/07/2007 6:19 A.M. ARRIVAL SCAN
KANSAS CITY,
MO, US 04/07/2007 6:15 A.M. DEPARTURE SCAN
04/07/2007 6:10 A.M. ARRIVAL SCAN
LOUISVILLE,
KY, US 04/07/2007 5:48 A.M. DEPARTURE SCAN
04/07/2007 2:26 A.M. IMPORT SCAN
SHANGHAI,
CN 04/06/2007 4:14 P.M. EXPORT SCAN
04/06/2007 9:06 A.M. ORIGIN SCAN
CN 04/06/2007 12:57 A.M. BILLING INFORMATION RECEIVED
-------------------------------------------

Re: Missed the first attempt

Posted: Mon Apr 09, 2007 3:23 pm
by ewebb02
disc0boy wrote: As you can see below, 1.) Mine went through customs without a hitch on the same day as yours and 2.) I missed the first delivery attempt!!!!! Argh!!!! I can't believe it. BTW, I paid for 2-day delivery also. Good luck with your shipment, I'm sure everything will get cleared up soon...
Looks like yours is in a different shipment than ours....looks like you got lucky (or we got really un-lucky!) Boo!

Posted: Mon Apr 09, 2007 3:38 pm
by ewebb02
I hate this waiting game. I feel like I'm 7 years old and am waiting on presents on Christmas morning.

But these aren't gifts...we paid a lot of money for these new toys!

Posted: Mon Apr 09, 2007 7:36 pm
by FlyTags
Normally I wouldn't mind the waiting so much, but my previous laptop (a piece of Dell rubbish) self-destructed a little over a week ago. So, I've been without a laptop for business activities and it's really starting to bug me. You don't realize how much you use one of these things until it's gone. heh..

Anyhow, here's hoping that our laptops get shipped soon. Even though they're still sitting in Kentucky for a "special customs delay." :flame:

-FlyTags

Posted: Mon Apr 09, 2007 8:33 pm
by SKing
SKing wrote:I also grabbed an X60 (with Bluetooth) during Lenovo's spring deal.

Ordered on 3/28, expected ship date is 4/11.
Mine came today, a couple days early. Man this is tiny compared to my R51 :P

Posted: Mon Apr 09, 2007 9:16 pm
by pimlottc
ONTARIO,
CA, US 04/09/2007 7:10 P.M. THE VALUE IS MISSING ON THE INVOICE AND IS REQUIRED FOR CLEARANCE
Err...

Posted: Mon Apr 09, 2007 10:06 pm
by ewebb02
pimlottc wrote:
ONTARIO,
CA, US 04/09/2007 7:10 P.M. THE VALUE IS MISSING ON THE INVOICE AND IS REQUIRED FOR CLEARANCE
Err...

That's definately a new one... I thought ours was good.

Here's hoping to packages leaving Louisville soon.

Posted: Tue Apr 10, 2007 5:18 am
by ewebb02
This is what I like to see....

SAN ANTONIO,TX, US
04/10/2007 7:01 A.M. OUT FOR DELIVERY
04/10/2007 6:51 A.M. ARRIVAL SCAN
04/10/2007 6:21 A.M. DEPARTURE SCAN
04/10/2007 5:49 A.M. ARRIVAL SCAN

Posted: Tue Apr 10, 2007 8:02 am
by FlyTags
Nice to see our luck is swinging in a more positive direction now. Unfortunately, my UPS guy doesn't usually show up until 4 or 5pm. But, later is better than never!

---------------------
COLONIE, LATHAM, NY, US
04/10/2007 7:56 A.M. OUT FOR DELIVERY
04/10/2007 7:36 A.M. ARRIVAL SCAN

LATHAM, NY, US
04/10/2007 7:22 A.M. DEPARTURE SCAN

LOUISVILLE, KY, US
04/10/2007 12:05 A.M. IMPORT SCAN
---------------------

-FlyTags

Posted: Tue Apr 10, 2007 8:35 am
by jimc
jimc wrote:x60 tablet

ordered 3/31
shipped 4/07
ups est. 4/09
pretty smooth at the customs but a day late
just happy that it's here. i've read about ups losing laptop packages

CINCINNATI, OH, US 04/10/2007 7:37 A.M. OUT FOR DELIVERY
04/10/2007 6:49 A.M. ARRIVAL SCAN
LOUISVILLE, KY, US 04/10/2007 4:41 A.M. DEPARTURE SCAN
04/10/2007 12:07 A.M. IMPORT SCAN
SHANGHAI, CN 04/07/2007 8:55 P.M. EXPORT SCAN
04/07/2007 11:04 A.M. ORIGIN SCAN
CN 04/07/2007 1:09 A.M. BILLING INFORMATION RECEIVED

Posted: Tue Apr 10, 2007 8:36 am
by ewebb02
I think these are supposed to be delivered by 10:30am... That's just what I've heard.

http://www.ups.com/content/us/en/resour ... press.html

Posted: Tue Apr 10, 2007 8:41 am
by FlyTags
... and you would be right. I completely forgot about that. The UPS guy just dropped by and I have an X60 box in my hands as I type this. Well, actually, it's sitting on the floor next to me. I wouldn't be typing if it was in my hands. :P

It looks to have physically survived it's adventure through customs though. Not a single bump on the box.

-FlyTags

Posted: Tue Apr 10, 2007 10:20 am
by ewebb02
Well, looks like I have mine as well. Whoop! :D

Got it delivered at 9:35am, glad I waited at home for it. Now I can go to that meeting with a shiny new tablet PC.

Posted: Wed Apr 11, 2007 9:32 am
by Dolcevita
Mine was just delivered a few minutes ago. Ordered 4/2, received notification of shipping on 4/8. Free standard shipping.

Received notification of the 15% credit to my Amex account from Tailormade on 4/9.

Whew, I am SO relieved it came today - I have a crazy biz travel schedule starting tomorrow for the next couple of weeks and I was afraid UPS would return to sender after 3 delivery attempts.



_________________________
This brings current Thinkpad ownership to 3:
701C
T41
X60s
Would be 4, but the T23 is somewhere in Mexico after someone in the check-in line decided to lighten my carryon load :x

Posted: Thu Apr 12, 2007 9:21 pm
by pimlottc
pimlottc wrote:
ONTARIO,
CA, US 04/09/2007 7:10 P.M. THE VALUE IS MISSING ON THE INVOICE AND IS REQUIRED FOR CLEARANCE
Err...
I thought I was good because later that day I got an IMPORT SCAN (two, in fact), but now 3 days later:

THE VALUE IS MISSING ON THE INVOICE AND IS REQUIRED FOR CLEARANCE;BROKERAGE RELEASED SHIPMENT. SHIPMENT IS SUBMITTED TO CLEARING AGENCY FOR FURTHER CLEARANCE

I'm starting to get upset. This is a very stupid error, Lenovo ships thousands of laptops a year, surely they know they need to put the value on it...

Posted: Fri Apr 13, 2007 6:54 am
by ewebb02
Usually when you get the notice that brokerage released the shipment, it means you'll get your package delivered the next day (at least that's the case when it's in Louisville)

Posted: Sat Apr 14, 2007 12:55 am
by pimlottc
ewebb02 wrote:Usually when you get the notice that brokerage released the shipment, it means you'll get your package delivered the next day (at least that's the case when it's in Louisville)
You're right, that's what happened.

Of course, now I need my brother (in the US) to mail it to me here (in Australia) :)

same here, problem

Posted: Tue Apr 24, 2007 12:42 pm
by xiaoao
:(



Package Progress
Location Date Local Time Description
LOUISVILLE,
KY, US 04/21/2007 1:17 P.M. THE SHIPMENT IS BEING HELD BY BROKERAGE FOR REASONS BEYOND UPS' CONTROL
SHANGHAI,
CN 04/21/2007 9:44 P.M. EXPORT SCAN
04/21/2007 11:19 A.M. ORIGIN SCAN
CN 04/21/2007 1:08 A.M. BILLING INFORMATION RECEIVED


Tracking results provided by UPS: 04/24/2007 1:41 P.M. EST (USA)

Re: same here, problem

Posted: Wed Apr 25, 2007 12:04 pm
by dwfx
Looks like we're stuck in the same shipment...

LOUISVILLE,
KY, US 04/21/2007 1:17 P.M. THE SHIPMENT IS BEING HELD BY BROKERAGE FOR REASONS BEYOND UPS' CONTROL
SHANGHAI, CN 04/21/2007 9:50 P.M. EXPORT SCAN
04/21/2007 9:50 P.M. EXPORT SCAN
04/21/2007 11:08 A.M. ORIGIN SCAN
CN 04/21/2007 1:08 A.M. BILLING INFORMATION RECEIVED

Tracking results provided by UPS: 04/25/2007 12:59 P.M. EST (USA)


How long do these holds usually last?

Posted: Wed Apr 25, 2007 12:51 pm
by ewebb02
Hopefully they will update the shipping status at around 2pm CST today and have something to the effect of :
A SPECIAL CUSTOMS DELAY IS REQUIRED FOR THIS LIVE ENTRY;BROKERAGE RELEASED SHIPMENT. SHIPMENT IS SUBMITTED TO CLEARING AGENCY FOR FURTHER CLEARANCE
Then you should receive it the next morning.

Posted: Thu Apr 26, 2007 11:46 am
by dwfx
Ah, good call:

SAN FRANCISCO,
CA, US 04/26/2007 9:09 A.M. OUT FOR DELIVERY
...
LOUISVILLE,
KY, US 04/25/2007 1:33 P.M. THE SHIPMENT IS BEING HELD BY BROKERAGE FOR REASONS BEYOND UPS' CONTROL;BROKERAGE RELEASED SHIPMENT. SHIPMENT IS SUBMITTED TO CLEARING AGENCY FOR FURTHER CLEARANCE


Sweet.

Why customs why?

Posted: Mon Apr 30, 2007 11:34 pm
by ymarker
Scheduled delivery by 10:30 am on 4/30. Will be 5/1 in 25 minutes. I want my tablet!!!

LOUISVILLE,
KY, US 04/28/2007 9:39 A.M. WAREHOUSE ENTRY CLEARANCE DETAILS, NECESSARY FOR CUSTOMS CLEARANCE, HAVE BEEN REQUESTED FROM THE RECEIVER;BROKERAGE RELEASED SHIPMENT. SHIPMENT IS SUBMITTED TO CLEARING AGENCY FOR FURTHER CLEARANCE
04/28/2007 2:55 A.M. IMPORT SCAN
LOUISVILLE,
KY, US 04/27/2007 10:50 P.M. WAREHOUSE ENTRY CLEARANCE DETAILS, NECESSARY FOR CUSTOMS CLEARANCE, HAVE BEEN REQUESTED FROM THE RECEIVER
04/27/2007 3:03 P.M. THE SHIPMENT IS BEING HELD BY BROKERAGE FOR REASONS BEYOND UPS' CONTROL
SHANGHAI,
CN 04/27/2007 3:51 P.M. EXPORT SCAN
04/27/2007 3:51 P.M. EXPORT SCAN
04/27/2007 8:39 A.M. ORIGIN SCAN
CN 04/27/2007 1:47 A.M. BILLING INFORMATION RECEIVED


Tracking results provided by UPS: 05/01/2007 12:27 A.M. EST (USA)
EDIT: UPDATE - Delivered on 5/2

Posted: Tue May 01, 2007 11:24 pm
by proaudioguy
We ordered 2 X60 Tablets, 6365cto, and a T60 on the 15th during the sale. Initially we were supposed to receive them around the 28th. Got an email they would come May 7th. Everything showed up during the last two days, the 30th and the 1st. Nice Birthday present for me!
My tablet should be here Friday, since we had it all shipped to one location in Texas. I'm really looking forward to it.