Corrupted display with Productivity Centre

Message

Comage · #1 Post by **Comage** » Wed Mar 07, 2007 12:26 am

I have this problem with the ThinkVantage Productivity Centre.

Whenever I press the blue button and the black menu/window pops up in Windows XP, after 5 seconds the black menu goes corrupted and the menu items are garbled up.

Is anybody having the same problem on the X60?

I tried upgrading to Productivity Centre v2.01.1, and the problem still persists.

Thanks in advance for all help.

Comage · #2 Post by **Comage** » Wed Mar 07, 2007 2:46 am

Just to illustrate what I'm saying, here is a screenie of the menu when I first press the blue button:

And here's what happens 5 seconds later, without me doing anything:

Anybody experiencing the same problems?

smvp6459 · #3 Post by **smvp6459** » Wed Mar 07, 2007 9:39 am

Maybe you need to update Java?

NS · #4 Post by NS » Wed Mar 07, 2007 10:20 am

I don't experienced anything wrong with my X60 other than that irritating DVD burner keep rattling so loud when i am burning DVDs.

~~You can try to uninstall that program and reinstall the program again to see if problem goes away. ~~

Welcome to thinkpads.com forum.

Comage · #5 Post by **Comage** » Wed Mar 07, 2007 10:53 am

Hi guys, I have J2RE 1.6.0 installed, and I did try to uninstall Productivity Center and re-install it, but it didn't work.

Or should I try to roll-back to the J2RE 1.5?

Comage · #6 Post by **Comage** » Wed Mar 07, 2007 1:44 pm

Just to update, I have tried uninstalling Productivity Center and J2RE 1.6.

I then reinstalled back J2RE 1.5 and Productivity Center v2.01.1.

Still no go. Any other takers? Thanks in advance for your help.

gjg · #7 Post by **gjg** » Thu Mar 08, 2007 2:55 pm

same exact issue here on a T60p.

uninstalled/reinstalled....did not fix it.

Comage · #8 Post by **Comage** » Thu Mar 08, 2007 5:08 pm

Great. Thanks for the reply. Glad to know that I'm not alone here.

Maybe I'll try posting in the General Forums.

gjg · #9 Post by **gjg** » Thu Mar 08, 2007 5:13 pm

I posted about the issue here:

http://forum.thinkpads.com/viewtopic.php?t=38880

prior to finding your post.

no takers though

Comage · #10 Post by **Comage** » Thu Mar 08, 2007 8:38 pm

I think rolling back to an older version would be a possibility, but I can't find the link to the older versions.

#11 Post by **GomJabbar** » Thu Mar 08, 2007 9:04 pm

I don't know exactly what is causing your problem, but here is what I would try if I was in your circumstances.

1) Windows System Restore or
2) Uninstall current version and run a registry cleaner program, then reinstall the current version or
3) Uninstall current version and run a registry cleaner program, then reinstall the original version from your hard drive. On my T42, all the original installation programs are located in subdirectories of C:\IBMTOOLS\. You probably have a similar directory on your hard drive.

Comage · #12 Post by **Comage** » Thu Mar 08, 2007 9:39 pm

Thanks boss. I will try that out later and post back here.

Comage · #13 Post by **Comage** » Fri Mar 09, 2007 6:04 am

Tried rolling back to v1.02, didn't work.

Used a registry cleaner too.

Nobody else is having this issue?

DeepHawk · #14 Post by **DeepHawk** » Fri Mar 09, 2007 7:20 am

I've same issue

PS: z60t and last version of Productivity Center.

gjg · #15 Post by **gjg** » Fri Mar 09, 2007 9:37 am

not getting any help in my thread so i'll join in here.

here are the pics of my PrdCtr window

when first opened:

http://im1.shutterfly.com/procserv/47b7 ... CZMWLJw5ay

5 seconds later:

http://im1.shutterfly.com/procserv/47b7 ... CZMWLJw5ay

Comage · #16 Post by **Comage** » Fri Mar 09, 2007 10:09 am

One thing to note is that the garbled display comes up right after 5 seconds have password. Not more, not less. 5 seconds.

Strange thing.

#17 Post by **GomJabbar** » Fri Mar 09, 2007 10:13 am

This is just a shot in the dark, guys, but maybe it's a display driver issue. Are you all using the same graphics adapter? For a test, try turning the Video Acceleration down or off. For an ATI adapter, right-click on the desktop, choose Properties > Settings > Advanced > Troubleshoot > move slider to the left.

Comage · #18 Post by **Comage** » Fri Mar 09, 2007 10:19 am

Oh man, you are the saviour! I tried turning acceleration off and the problem was solved.

So it's a display driver issue...

gjg: Could you confirm this as well?

gjg · #19 Post by **gjg** » Fri Mar 09, 2007 10:38 am

will try it on mine tonight and report back.

thanks GomJabbar!

gjg · #20 Post by **gjg** » Fri Mar 09, 2007 6:28 pm

we have a winner!!

.....turned acceleration down 3 clicks and it's fixed.

thanks!!

ps....FireGl v5250

Comage · #21 Post by **Comage** » Fri Mar 09, 2007 9:48 pm

But this shouldn't be the case.

I suppose we have to wait for a new version of PDCTR to come out, or a new version of drivers.

I wonder if the BIOS 2.07 might fix this.

gjg · #22 Post by **gjg** » Sat Mar 10, 2007 1:24 pm

From Lenovo's site:

Version 7BETC6WW (2.07)

* (Fix) "SATA Controller Mode Option" is changed to "Compatibility" when the system boots up without the primary Hard Drive. "SATA Controller Mode Option" is displayed in the BIOS Setup Utility. "Config"->"Serial ATA(SATA)"->"SATA Controller Mode Option" (BIOS)
* (Fix) The SMBIOS structure which represents Modem jack(RJ-11) is not displayed. (BIOS)

i know nothing about this kind of stuff but from what I read I don't think 2.07 will fix it.

Comage · #23 Post by **Comage** » Sat Mar 10, 2007 1:33 pm

I very clearly remember that the problem didn't exist when I first got it.

It should be the newer drivers that resulted in this issue. I suppose this thread can be closed, until the next graphics driver release.

damorg · #24 Post by **damorg** » Fri May 25, 2007 6:27 am

I have the same problem on 2 T60s and it appeared just a day ago after I ran system update and installed the new version of the Productivity Center on each.

Also, the first few times the button is pressed (or via shortcut), the menu flashes on briefly and disappears.

Comage · #25 Post by **Comage** » Wed Jul 04, 2007 10:17 pm

This problem still exists, even with drivers and software updated to new versions at this time of posting.

Corrupted display with Productivity Centre

Corrupted display with Productivity Centre

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