The perfect x60 but it took a while

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christopherjpreston · #1 Post by **christopherjpreston** » Thu Apr 12, 2007 9:19 pm

I just thought I would post my experience for all other x60 owners who may have experienced similar issues.

About 4 weeks ago I purchased a new x60. When it arrived I noticed the right palm rest was getting quite warm. I rang Lenovo and they took the laptop in to have a look. They sent back the X60 in 4 days with a new Planar and wireless card. However, the first thing I noticed were two major differences. While the palm rest was cooler, the CPU temps at idle were 10-15c above the previous planar/ cpu combo I had. In addition, the fan was noisy. Now most people could probably live with it but I found it annoying especially at night when you are lying on the bed and all is quite except for this noise.

So I rang Lenovo again. Their first reaction was that this was normal. My reaction was that I wanted the old planar back in. I could live with the heat more than the noise. After much debate they took back my PC. 3 days later I got it back and all I can say is WOW.

I have never had a laptop so quiet, the idle CPU temp is 15-20c less than my previous planar. The heat issue is no longer an issue.

I don`t know what they did but I can`t even tell the PC is working. Zero noise.

sugo · #2 Post by **sugo** » Thu Apr 12, 2007 9:36 pm

What is the cpu/aps idle temperature for your fixed X60?

As much as I want Lenovo to fix the hot palmrest on my X60s, I think I will live with it. Really don't want to risk making things worse.

christopherjpreston · #3 Post by **christopherjpreston** » Thu Apr 12, 2007 10:34 pm

Hi, the CPU temp is about 37-40c at idle now. The first planar was at 45-49c and the second one 60-65.

APS temp am not sure. I use Vista Business and don`t know how to check it.

I was like you and was very worried about the X60 coming back in a worse state which it did the first time.

But I took the gamble to get it fixed. I also have a slight advantage in that I work for big blue and I was receiving courtesy calls from an account rep to let me know that they were prepared to do whatever it took to satisfy my concerns so I am pretty sure he spoke to the repair centre.

I figure they checked the temps, checked the fan, oiled it and who knows what else they did to get me a planar which was perfect. The main message from my post was that these problems can be solved with some effort but it may mean going back and forth a few times.

Comage · #4 Post by **Comage** » Thu Apr 12, 2007 11:16 pm

May I know how did you folks measure the temperature? Using a software? Or a thermal probe?

christopherjpreston · #5 Post by **christopherjpreston** » Fri Apr 13, 2007 1:26 am

I used Intel Thermal probe

sugo · #6 Post by **sugo** » Fri Apr 13, 2007 6:15 am

tpfancontrol and mobilemeter for monitoring temperatures.

zappb · #7 Post by **zappb** » Fri Apr 13, 2007 7:48 am

how does lenovo make any money when they are constantly having to take back laptops with nothing wrong with them from finicky users?>

DavidNY · #8 Post by **DavidNY** » Fri Apr 13, 2007 10:27 am

zappb wrote:how does lenovo make any money when they are constantly having to take back laptops with nothing wrong with them from finicky users?>

Yes, Thinkpad users can be finicky. That's why they're using Thinkpads in the first place.

The perfect x60 but it took a while

The perfect x60 but it took a while

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