Thinkpads Forum

I just thought I would post my experience for all other x60 owners who may have experienced similar issues.

About 4 weeks ago I purchased a new x60. When it arrived I noticed the right palm rest was getting quite warm. I rang Lenovo and they took the laptop in to have a look. They sent back the X60 in 4 days with a new Planar and wireless card. However, the first thing I noticed were two major differences. While the palm rest was cooler, the CPU temps at idle were 10-15c above the previous planar/ cpu combo I had. In addition, the fan was noisy. Now most people could probably live with it but I found it annoying especially at night when you are lying on the bed and all is quite except for this noise.

So I rang Lenovo again. Their first reaction was that this was normal. My reaction was that I wanted the old planar back in. I could live with the heat more than the noise. After much debate they took back my PC. 3 days later I got it back and all I can say is WOW.

I have never had a laptop so quiet, the idle CPU temp is 15-20c less than my previous planar. The heat issue is no longer an issue.

I don`t know what they did but I can`t even tell the PC is working. Zero noise.

What is the cpu/aps idle temperature for your fixed X60?

As much as I want Lenovo to fix the hot palmrest on my X60s, I think I will live with it. Really don't want to risk making things worse.

Hi, the CPU temp is about 37-40c at idle now. The first planar was at 45-49c and the second one 60-65.

APS temp am not sure. I use Vista Business and don`t know how to check it.

I was like you and was very worried about the X60 coming back in a worse state which it did the first time.

But I took the gamble to get it fixed. I also have a slight advantage in that I work for big blue and I was receiving courtesy calls from an account rep to let me know that they were prepared to do whatever it took to satisfy my concerns so I am pretty sure he spoke to the repair centre.

I figure they checked the temps, checked the fan, oiled it and who knows what else they did to get me a planar which was perfect. The main message from my post was that these problems can be solved with some effort but it may mean going back and forth a few times.

May I know how did you folks measure the temperature? Using a software? Or a thermal probe?

I used Intel Thermal probe

tpfancontrol and mobilemeter for monitoring temperatures.

how does lenovo make any money when they are constantly having to take back laptops with nothing wrong with them from finicky users?>

zappb wrote:how does lenovo make any money when they are constantly having to take back laptops with nothing wrong with them from finicky users?>

Yes, Thinkpad users can be finicky. That's why they're using Thinkpads in the first place.