Change of shipping address after order?

[Trolle]

Did a search on this, but couldn't find anything.

Has anyone had luck with changing a shipping address after an order was placed?

I sit on hold for 35 minutes before my patience expires.

Ordered an X61 6/6 and scheduled to ship 6/22

[ymarker]

When I spoke to CSR about this he said it'll be messy. He suggested best route is to call when UPS has it and try to get it re-routed. I don't like that suggestion.

So if you change address and update your credit card with new address when they go to charge it should clear. Not sure what the hassle is.

[bigwormie]

I have the same situation going on. My sales rep of course says "shouldnt be a problem". We'll see what happens.

[Trolle]

If anyone is in a similar situation, I just spoke to Lenovo about the issue of changing the shipping address.

If I wanted the shipping address changed once the order has been placed then it will delay the shipment by a few days.

I had the option of having Lenovo arrange with UPS to not deliver the package to an empty house but keep the package at a distribution center where I can pick it up myself. This only applies to packages that have already been shipped rather than being processed.

I was unable to do this for the actual laptop (the other item is a mouse) since I have to wait until it physically shipped and I got the confirmation email that it was on the boat.

That was my experience. Nice service once I had someone on the phone but had to wait about 15 minutes on hold. That is not really good service.

[ymarker]

Wonder if UPS will redirect if your new address is in a different city.