error message

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iha · #1 Post by **iha** » Sun Jul 22, 2007 2:37 am

when I start up my brand new x60 tablet I get this error message:

There was a problem connecting to a critical service. It is possible that anti-virus or firewall software is blocking the connection. Also, check to make sure that the TPM device driver is installed and enabled.

anyone know what this is about and how to fix it?

#2 Post by **tomh009** » Sun Jul 22, 2007 9:41 am

Check your event log -- there should be more detail there, including the name of the application/service that had the problem.

iha · #3 Post by **iha** » Sun Jul 22, 2007 3:31 pm

under system it has an error that says:

Timeout (30000 milliseconds) waiting for a transaction response from TabletSVC service.

so what do I need to do?

#4 Post by **Harryc** » Sun Jul 22, 2007 5:18 pm

Try installing the latest version of Tablet Shortcut Menu.

http://www-307.ibm.com/pc/support/site. ... 67219.html

iha · #5 Post by **iha** » Sun Jul 22, 2007 6:44 pm

Harryc wrote:Try installing the latest version of Tablet Shortcut Menu.

http://www-307.ibm.com/pc/support/site. ... 67219.html

still get the error

any other suggestions?

#6 Post by **tomh009** » Sun Jul 22, 2007 6:52 pm

Just an off-chance here ... are you running a US English version of Windows? Windows XP or Vista?

iha · #7 Post by **iha** » Sun Jul 22, 2007 7:11 pm

I'm running an English version of Windows XP tablet edition.

iha · #8 Post by **iha** » Mon Jul 23, 2007 5:49 pm

anyone have any suggestions? I've still had no luck

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