Page 1 of 1

What does this error message mean?

Posted: Mon Jul 23, 2007 6:03 pm
by Trolle
I recently swapped my 500MB RAM for 2x 1GB from Crucial. I also did a factory restore prior to doing this.

I have gotten the following error message in Adobe, Mozilla, and a few other apps, but I have not been able to replicate it.

What does it mean?

"The instruction @ "0x01d123e4" referenced memory @ "0x01d33d38." The memory could not be "read." Click okay to terminate the program"

Is the RAM faulty? I did run PC Doctor a few times after I installed it and the results were that everything was running fine, including the RAM.

Posted: Mon Jul 23, 2007 6:12 pm
by jdhurst
It is not likely faulty ram (although one cannot say that with certainty).

I have seen that very occasionally with Symantec Client Security 3.1.5. I have approached Symantec with my Corporate agreement and they have not been able to solve the problem thus far (although I have not checked in a couple of months). Symantec said Video initially, but when I proved that not to be the case, they took down their knowledge base article on the subject.

I have not seen it ever with Adobe, and I don't run Mozilla.

I am no farther ahead after my work, except if I shut down the appropriate Symantec (rtvscan) service first, I never get the error.
... JDH

Posted: Mon Jul 23, 2007 6:48 pm
by Comage
Try to run Memtest86+ on the system, one stick of ram at a time.