Blue Thinkpad button and/or F11 no longer work

X60/X61 series specific matters only.
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Altadena_Mark
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Joined: Fri Jul 13, 2007 12:12 pm
Location: Altadena, CA

Blue Thinkpad button and/or F11 no longer work

#1 Post by Altadena_Mark » Thu Aug 09, 2007 9:17 am

My new X61s is only a week old. It's my first TP. I wanted to make sure that the R&R worked in case I needed it in the future. Nothing happens when I press F11 and I only get a limited menu with the Blue thinkpad button on boot up. The only thing I've done since I received the TP was to let it go through an automated update. On the update, it updated my BIOS from 1.05 to 1.06. I think I remember reading somewhere that if a BIOS is updated after the R&R in installed, it no longer works. Is it possible to fix this and could some please help me recover this function. Thanks.

Mark
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Bunny Lebowski
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Joined: Sun Aug 12, 2007 9:58 pm
Location: New Orleans, LA

Reinstall?

#2 Post by Bunny Lebowski » Mon Aug 13, 2007 1:36 am

Did you try reinstalling R&R?

http://www-307.ibm.com/pc/support/site. ... Q2QAK.html
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Altadena_Mark
Posts: 41
Joined: Fri Jul 13, 2007 12:12 pm
Location: Altadena, CA

#3 Post by Altadena_Mark » Mon Aug 13, 2007 9:22 am

I tried the update version and it failed at the end and rolled back. Should I try the full version? Thanks.
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ryengineer
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#4 Post by ryengineer » Mon Aug 13, 2007 3:12 pm

Altadena_Mark wrote: I think I remember reading somewhere that if a BIOS is updated after the R&R in installed, it no longer works.
I am going to doubt it. Infact that's not true at all.

Call lenovo and explain what you're experiencing, they should send you a free set of Product Recovery Disks.
"I've come a long, long way," she said, "and I will go as far,
With the man who takes me from my horse, and leads me to a bar."
The man who took her off her steed, and stood her to a beer,
Were a bleary-eyed Surveyor and a DRUNKEN ENGINEER.
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Altadena_Mark
Posts: 41
Joined: Fri Jul 13, 2007 12:12 pm
Location: Altadena, CA

#5 Post by Altadena_Mark » Mon Aug 13, 2007 4:34 pm

Call lenovo and explain what you're experiencing, they should send you a free set of Product Recovery Disks.
Could you please give me the phone number to call to get a set of Product Recovery Disks? Thanks.

Mark
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ryengineer
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#6 Post by ryengineer » Mon Aug 13, 2007 5:17 pm

Altadena_Mark wrote:Could you please give me the phone number to call to get a set of Product Recovery Disks?
1-800-426-7378 (24/7)
"I've come a long, long way," she said, "and I will go as far,
With the man who takes me from my horse, and leads me to a bar."
The man who took her off her steed, and stood her to a beer,
Were a bleary-eyed Surveyor and a DRUNKEN ENGINEER.
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Altadena_Mark
Posts: 41
Joined: Fri Jul 13, 2007 12:12 pm
Location: Altadena, CA

#7 Post by Altadena_Mark » Tue Aug 14, 2007 9:34 am

Thank you all. I called this morning and they're sending me out a set of recovery disks at no charge.
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