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Blue Thinkpad button and/or F11 no longer work
Posted: Thu Aug 09, 2007 9:17 am
by Altadena_Mark
My new X61s is only a week old. It's my first TP. I wanted to make sure that the R&R worked in case I needed it in the future. Nothing happens when I press F11 and I only get a limited menu with the Blue thinkpad button on boot up. The only thing I've done since I received the TP was to let it go through an automated update. On the update, it updated my BIOS from 1.05 to 1.06. I think I remember reading somewhere that if a BIOS is updated after the R&R in installed, it no longer works. Is it possible to fix this and could some please help me recover this function. Thanks.
Mark
Reinstall?
Posted: Mon Aug 13, 2007 1:36 am
by Bunny Lebowski
Posted: Mon Aug 13, 2007 9:22 am
by Altadena_Mark
I tried the update version and it failed at the end and rolled back. Should I try the full version? Thanks.
Posted: Mon Aug 13, 2007 3:12 pm
by ryengineer
Altadena_Mark wrote: I think I remember reading somewhere that if a BIOS is updated after the R&R in installed, it no longer works.
I am going to doubt it. Infact that's not true at all.
Call lenovo and explain what you're experiencing, they should send you a free set of Product Recovery Disks.
Posted: Mon Aug 13, 2007 4:34 pm
by Altadena_Mark
Call lenovo and explain what you're experiencing, they should send you a free set of Product Recovery Disks.
Could you please give me the phone number to call to get a set of Product Recovery Disks? Thanks.
Mark
Posted: Mon Aug 13, 2007 5:17 pm
by ryengineer
Altadena_Mark wrote:Could you please give me the phone number to call to get a set of Product Recovery Disks?
1-800-426-7378 (24/7)
Posted: Tue Aug 14, 2007 9:34 am
by Altadena_Mark
Thank you all. I called this morning and they're sending me out a set of recovery disks at no charge.