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"Please connect the fingerprint reader" - X60 Tabl

Posted: Fri Aug 31, 2007 5:19 pm
by aphex
Hmmm, considering its built into the screen, kinda hard for me to do...

X60 Tablet w/ Vista

Shows at the welcome screen and obviously, no longer lets me login with my finger.

Laptop is a ripe old 3 months old.

Posted: Fri Aug 31, 2007 6:59 pm
by aphex
lovely, now the tablet pc input panel won't open... just acts as if it dosen't exist

Posted: Sat Sep 01, 2007 6:05 am
by f.bazyk
I hope you've already tried to reboot - I got the error this morning after resuming from hybernation, rebooted, and voila, everything is working.

Posted: Sat Sep 01, 2007 11:50 am
by k2canezsd
I have the same issue with my X61 tablet and I have to send it in to IBM.

Check this thread:

http://forum.thinkpads.com/viewtopic.php?t=48696

Posted: Sat Sep 01, 2007 12:03 pm
by jimc
if you are waking up from sleep or hibernation, restart or wait a little while. the fingerprint reader takes a little while to wake up, take a shower and eat breakfast, before going to work.

Posted: Sat Sep 01, 2007 8:20 pm
by draco2527
jimc wrote:if you are waking up from sleep or hibernation, restart or wait a little while. the fingerprint reader takes a little while to wake up, take a shower and eat breakfast, before going to work.
Yep..there is a Vista Patch for this!!!I would imagine they have one for XP as well...

Make sure it is enabled in you BIOS!

Unfortunately as MORE things get added to these machines on what seems a DAILY basis; the more problem we can have down the road...just too many things under one package!

Posted: Sat Sep 01, 2007 9:00 pm
by aphex
nothing worked, rebooting, patches, etc...

ended up doing a full format last night, works again so its not hardware afaict...

:(

Posted: Wed Sep 05, 2007 7:10 pm
by aphex
less than a week later, it stopped working again.... WTF!

Posted: Wed Sep 05, 2007 7:45 pm
by GomJabbar
IIRC, some T4x users were reporting problems with USB, where it kept reverting back to USB 1. A fresh install seemed to fix it for a short time, but then the problem would come back. Other users said a motherboard replacement was the fix. AFAIK, the fingerprint reader is a USB device. Maybe these problems are related?

http://forum.thinkpads.com/viewtopic.php?t=29057

http://forum.thinkpads.com/viewtopic.php?t=40475