Anyone else have Tablet just freeze up in Tablet Mode?

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spasell · #1 Post by **spasell** » Mon Sep 24, 2007 2:55 pm

Occassionally, I will be in tablet mode writing or surfing the web or doing whatever, and the pen will no longer work. I touch the screen, nothing. I have a touch screen as well, and when I do that with my finger, nothing. Nothing happens at all. I turn it back to normal mode and everything works fine, and when I return it to tablet mode, again, nothing.

The only way to correct this issue is restarting the entire thing, which is obviously annoying and should not be happening. I'm just wondering if this is something others have experienced, and if so, what you might have done to prevent this from continuing.

#2 Post by **ryengineer** » Tue Sep 25, 2007 3:23 am

Which Tablet is it? Which OS are you using? is it lenovo's oem preload?

With the information you provided all I can suggest is to update your drivers to the latest especially the screen one:

Drivers and software - ThinkPad X61 Tablet.

Drivers and software - ThinkPad X60 Tablet.

spasell · #3 Post by **spasell** » Tue Sep 25, 2007 10:57 am

ryengineer wrote:Which Tablet is it? Which OS are you using? is it lenovo's oem preload?

With the information you provided all I can suggest is to update your drivers to the latest especially the screen one:

Drivers and software - ThinkPad X61 Tablet.

Drivers and software - ThinkPad X60 Tablet.

Thanks. I am using Windows XP for my x61 Tablet...I have the multi-touch screen as well. No driver indicated for the screen in the list of drivers.

#4 Post by **ryengineer** » Wed Sep 26, 2007 12:56 am

I was referring to Multitouch drivers. I used X60T for a while for few weeks, it served me well.

By chance do you have turbo memory installed?

gpvillamil · #5 Post by **gpvillamil** » Mon Nov 05, 2007 10:08 pm

spasell wrote:Occassionally, I will be in tablet mode writing or surfing the web or doing whatever, and the pen will no longer work. I touch the screen, nothing. I have a touch screen as well, and when I do that with my finger, nothing. Nothing happens at all. I turn it back to normal mode and everything works fine, and when I return it to tablet mode, again, nothing.

The only way to correct this issue is restarting the entire thing, which is obviously annoying and should not be happening. I'm just wondering if this is something others have experienced, and if so, what you might have done to prevent this from continuing.

I am encountering this issue as well, on a brand new machine. (Arrived today.)

I've only been using it for a couple of hours.

Same symptoms as you - tablet mode stops working, though normal mode is OK.

#6 Post by **ryengineer** » Mon Nov 05, 2007 11:07 pm

Do you have turbo memory installed?

gpvillamil · #7 Post by **gpvillamil** » Mon Nov 05, 2007 11:12 pm

ryengineer wrote:Do you have turbo memory installed?

Yes. However, I am using Windows XP Tablet.

I understand there is an issue with Turbo Memory. How do I disable it?

#8 Post by **ryengineer** » Mon Nov 05, 2007 11:17 pm

Disabling tool for Intel Turbo Memory Driver - ThinkPad R61, T61, T61p, X61, X61s, X61 Tablet, Reserve Edition

sbell22 · #9 Post by **sbell22** » Thu Nov 15, 2007 1:25 pm

I've been having the same problem on my new x61 tablet. I installed this utility to disable the Turbo memory. Can you tell me where to run it from? I don't see it on the Vista list of programs, or in control panel/program add/remove.

also... any word on whether this fixes the problem? It pretty much renders doing any "real" work in tablet-mode, beside the point...

thanks!

-steve

sbell22 · #10 Post by **sbell22** » Thu Nov 15, 2007 2:47 pm

ok, I found the 'Intel Turbo Memory Console' program.... it came up on the 2nd restart. There are two options in this program... checkmarks that I could uncheck: "Windows ReadyBoost", and "Windows ReadyDrive". Should I uncheck one or both of those, to disable this Turbo memory feature? I don't see any other options in this utility.

Intel's Readme.txt pertains to Windows XP... can't map it to Vista Business.

thanks!,

#11 Post by **ryengineer** » Thu Nov 15, 2007 7:11 pm

The program is coded for Windows XP/Tablet 2005/2000 and not for Windows Vista, however if you would like to disable Turbo memory under Vista then disable "Intel flash cache logic chip" from the Device Manager in Windows.

sbell22 · #12 Post by **sbell22** » Fri Nov 16, 2007 12:48 am

Thanks... I disabled both options for now, and seem to be doing better - no freezups yet, but haven't used the pen much since. I will report in after more use...

sbell22 · #13 Post by **sbell22** » Sat Dec 08, 2007 1:08 am

When you install updates from Lenovo, does it by chance re-install the Flash Cache driver? My x61 became very unstable again - freezing to where you had to do a hard/power-off reset several times per day, even when not using tablet-mode. I just discovered the Flash/Cache driver was "back", in Vista Device manager.

Naturally, I'm deleting it again - will post once I know if this helps.

-steve

sbell22 · #14 Post by **sbell22** » Mon Dec 17, 2007 12:39 pm

Just FYI, since i corrected this driver problem on my x61, it has been ROCK SOLID. I'm running Vista Business and haven't had it freeze since the day I disabled that Turbo drive thing. I think it's been somethign like 10 days since I've rebooted, and I run all kinds of software, go in/out of tablet mode, etc. This is a BIG improvement!

Looks like Lenovo is shipping these x61's with software which makes them freeze up, and most people would assume it's a VISTA problem. But it's just that durned Turbo memory driver thing!

-steve

jls20 · #15 Post by **jls20** » Fri Dec 28, 2007 8:19 pm

I'm having a slightly different problem. I had the tablet freeze on battery problem, too, but that hasn't happened since I turned off hybrid sleep mode in all of my vista power options profiles (through the power options control panel). Now, sometimes when I'm battery and put the lid down to put it to sleep, it doesn't re-awake when I open the lid. I have just today disabled both of the turbo memory options (ReadyDrive and ReadyBoost) using the Intel Turbo Memory Console program to see if that cures the "won't re-awake" problem (which doesn't happen every time I put the system to sleep - only sometimes). Seems like the turbo memory drivers for Vista on these laptops are buggy - either they aren't written to the correct spec from Microsoft or they are and the Vista APIs are buggy. Either way, it's been a hassle while on battery.

sbell22 · #16 Post by **sbell22** » Fri Dec 28, 2007 10:59 pm

Interesting. Just fyi, my Lenovo is back to freezing; not nearly as bad as before; but yesterday I had to hold the power button down to get control back 3 times (dumping all the open apps/data). I've only disabled one of those two vista memory options, will look for the other.

Also, since I bought it, even though I've downloaded the latest intel chipset/wifi drivers, my wireless driver "goes out" several times a day. Even though the switch on the front is on, it acts like the wireless has been turned off. I have to run repair, go through the whole routine at least 5x/day. I saw another guy with a ThinkPad (not the x61, it was a T model) at a coffeehouse, and he had been having exactly the same problem - was ready to sell his. Very savvy computer software guy, had tried everything -driver updates etc.

I'm amazed Lenovo can sell these to the public and get away with it without getting tons of returns - if it weren't for the tablet screen I'd have taken mine back for a refund, or barring that, sold it on eBay. I will probably give it one more big "college try" before dumping it and maybe giving the Fujitsu tablet a try a when they go to Vista. I do like Vista, it's so much nicer than XP - I know that puts me in a rare minority... I am going to have to blog about that, the dozens of reasons why.

I saw a black MacBook running both Vista and Mac OS/X Leopard very ably at the airport yesterday... most temping; but no tablet capabilities. They have me hooked with that; but I'm becoming MUCH less impressed with Lenovo's quality ethos as time passes. From new ThinkPad raving fan, to borderline disgruntled in 60 days...

-steve b.
www.bellc.com

Relevant · #17 Post by **Relevant** » Sat Dec 29, 2007 11:45 pm

I almost sold my X61t, but disabling Windows DFS File Replication service totally fixed all of my stability problems.

Now that I use my X61t as my only computer, I'm hooked.

sbell22 · #18 Post by **sbell22** » Sun Dec 30, 2007 1:39 am

that's what I need - to find the magic cure-all config change in Windows, before I find myself listing the d__ thing on eBay!!

Looks like File Replication Service was replaced by DFS replication in Vista... also I hesitate to disable something that might make the machine not work right on my LAN. Oh, actually it doesn't anyway... demands a Windows login but won't take the one I assigned for my other machine. Maybe time to try that MacBook i was druelling over... <sign>

For now I am going to try disabling that send memory driver that was mentioned, if i can find that one in Vista.

sbell22 · #19 Post by **sbell22** » Sun Dec 30, 2007 1:51 am

for Windows Vista, however if you would like to disable Turbo memory under Vista then disable "Intel flash cache logic chip" from the Device Manager in Windows

I just went back in to device manager... although I had disabled that "Intel flash cache logic chip" (listed under "Storage Controllers" in device manager) earlier... it was BACK. So I just deleted it and am rebooting. Any idea what's up with that?

Relevant · #20 Post by **Relevant** » Sun Dec 30, 2007 5:58 am

sbell22 wrote:that's what I need - to find the magic cure-all config change in Windows, before I find myself listing the d__ thing on eBay!!

Looks like File Replication Service was replaced by DFS replication in Vista... also I hesitate to disable something that might make the machine not work right on my LAN. Oh, actually it doesn't anyway... demands a Windows login but won't take the one I assigned for my other machine. Maybe time to try that MacBook i was druelling over... <sign>

For now I am going to try disabling that send memory driver that was mentioned, if i can find that one in Vista.

Its solved all of my problems. Still have turbo memory/cache enabled and everything. I haven't noticed any performance losses or problems. Just disable it.

Toekiller · #21 Post by **Toekiller** » Sun Dec 30, 2007 6:26 am

Re your wireless issue, have you turned off its ability to go into sleep under the power management properties for the wireless card?

sbell22 · #22 Post by **sbell22** » Sun Dec 30, 2007 8:47 am

I just found the option for making the Wi-Fi adapter stay on... there is a "Power Management" tab and that option is a check box on that page. I unchecked it, and will report in how it behave. THANKS for sharing that one!

Every time I restart, it wants to install a PCI memory driver; I say no then it attempts to install it anyway; but I'm able to block it because the vista permission yes/no button pops up. I think it's trying to put that Intel turbo memory thing back in again.

-steve

sbell22 · #23 Post by **sbell22** » Sun Dec 30, 2007 8:55 am

on the dfs replication, I looked in device manager / Services and Applications / Services, and there it was, big as day... DFS Replication. It wasn't started; and it was set for manual start. I chanced it to "Disabled". I will report in later after seeing how it goes for a while; thanks for the tip.

From what i can see, looking at Wikipedia's definition, the comments attached to it, disabling the DFS service will make my machine not play well on my LAN, though. It would be worth it, if this makes it stable; but that is a key capability I'm trying to get to work.

I have another, related problem that's been vexing me. Before this change, my other machine could see this one across the network to access shared folders; but this one couldn't see the other. I've often experienced asymmetrical sharing problems like that with Windows (not just Vista). I am using the right logins and passwords; in this case it never even gets to asking for the login+password, in the direction it "can't see". It can't print, either since the printer is on the other machine. The dialog that pops up says it pinged the other machine got no answer. I suspect it's for some reason not able to see it through the 2wire router, which came with my DSL connection. Both machines are connected via UTP cables, not by Wi-Fi. Any ideas for debug on THAT appreciated, too. Both machines DO see the internet, and work fine on the internet.

-steve

Anyone else have Tablet just freeze up in Tablet Mode?

Anyone else have Tablet just freeze up in Tablet Mode?

Re: Anyone else have Tablet just freeze up in Tablet Mode?

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