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Lines on screen. Should I send it for repairs?

Posted: Thu Sep 27, 2007 7:54 am
by tinman1412
I bought my X61s 2 months ago. For the past several days, when I turn on my screen, there are 2 distinct vertical green lines on my screen. If I lightly tap or move the screen back and forth, it dissapears, but it comes back again if it's in a different position. What should I do?. I can get around it, but I would like it fix. Should I ship it back? Please advise

Posted: Thu Sep 27, 2007 9:03 am
by DavidNY
That doesn't seem right. I'd send it in.

Posted: Thu Sep 27, 2007 9:51 am
by smvp6459
You could take out the keyboard and palmrest to see if the cable's connection is loose from the motherboard. It's pretty easy to open up on the X60s, and I can't imagine the X61 is any different. Just check out the hardware manual online.

If that doesn't work, I'd say send it in.

Posted: Wed Oct 10, 2007 3:11 am
by neslob
I had this problem, too. I called the IBM Service and they replaced the screen. After about 4 weeks I had the same problem again. They replaced the screen another time. It is about 3 weeks ago. Maybe I have to call them once more.

I am really thinking about giving my x60 tablet back.

So my advice call them.

Posted: Mon Oct 15, 2007 8:37 pm
by apbudha
neslob wrote:I had this problem, too. I called the IBM Service and they replaced the screen. After about 4 weeks I had the same problem again. They replaced the screen another time. It is about 3 weeks ago. Maybe I have to call them once more.

I am really thinking about giving my x60 tablet back.

So my advice call them.
My girlfriend had a similar problem with her T41. If I recall it was some "known problem" with the T-series and had to do with the motherboard.

Posted: Tue Oct 16, 2007 2:45 am
by draco2527
apbudha wrote:
neslob wrote:I had this problem, too. I called the IBM Service and they replaced the screen. After about 4 weeks I had the same problem again. They replaced the screen another time. It is about 3 weeks ago. Maybe I have to call them once more.

I am really thinking about giving my x60 tablet back.

So my advice call them.
My girlfriend had a similar problem with her T41. If I recall it was some "known problem" with the T-series and had to do with the motherboard.
The mighty "GPU" problem. Caused by "improperly" picking up the unit (one handed, etc) due a search this problem has been extensively documented...to this day I think IBM should have placed a "recall" on these similar to the T30 and the memory problems