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Good Lenovo Support Experience

Posted: Fri Nov 16, 2007 12:55 pm
by dfumento
I had some problems with my X60 which I purchased last November with XP with free Vista upgrade. The laptop never worked properly with the Vista upgrade -- lots of screen changing resolution issues and other things.

I learned a valuable lesson: don't buy laptops with upgrades to a new OS (e.g. XP to Vista).

Lenovo offered me a full refund. I decided to exchange it for an X61 with Vista installed.

Posted: Fri Nov 16, 2007 4:30 pm
by asianboyztn
good to hear about some of good experienced.

Posted: Fri Nov 16, 2007 4:39 pm
by chi3x10
Wow! That was nice. So Lenovo refunded you one year after you purchased it?