System Restore Problem

X60/X61 series specific matters only.
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wzeng
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Joined: Tue Nov 20, 2007 9:48 am
Location: Great Falls, VA

System Restore Problem

#1 Post by wzeng » Tue Nov 20, 2007 11:12 am

I'm trying to do a system restore of vista on my x61 tablet from an external USB hard drive, but even though I can see the image files on the hard drive, no backups appear on the list in thinkvantage system restore.

Any idea what could be going on here? I'm trying to avoid a full factory reinstall.
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ryengineer
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#2 Post by ryengineer » Tue Nov 20, 2007 11:58 am

It applies to earlier version of ThinkVantage Rescue and Recovery:
Symptom:

Backup files stored on external media are not seen in the View all backups interface after re-installing the Rescue and Recovery program. This occurs after saving backup files on an external device, and then uninstalling and re-installing the Rescue and Recovery 3.1 program. After re-installing the program, the backups on the external device are no longer visible in the View all backups interface.

Solution:

The backup files on the external device are still intact, and you can restore from these backups. When you follow the restore path, the desired backup files are displayed even though the files were not displayed in the View all backups interface.

CMVC Defect Number: 325951
Rescue and Recovery 3.1- Considerations .
"I've come a long, long way," she said, "and I will go as far,
With the man who takes me from my horse, and leads me to a bar."
The man who took her off her steed, and stood her to a beer,
Were a bleary-eyed Surveyor and a DRUNKEN ENGINEER.
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wzeng
Posts: 3
Joined: Tue Nov 20, 2007 9:48 am
Location: Great Falls, VA

#3 Post by wzeng » Tue Nov 20, 2007 2:31 pm

thanks for finding that, its good to know I can still use the backup, but how do I get R&R to do the actual restore?
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ryengineer
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#4 Post by ryengineer » Tue Nov 20, 2007 5:12 pm

Are you attempting to restore from Predesktop area or from ThinkVantage Rescue and Recovery in Windows?

In Windows:

Rescue and Recovery > Restore your system from a backup > Choose the option depending on your preference > Choose the backup to restore from > Choose USB HDD from the list (make sure in advance that the USB HDD is connected to your machine).
"I've come a long, long way," she said, "and I will go as far,
With the man who takes me from my horse, and leads me to a bar."
The man who took her off her steed, and stood her to a beer,
Were a bleary-eyed Surveyor and a DRUNKEN ENGINEER.
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wzeng
Posts: 3
Joined: Tue Nov 20, 2007 9:48 am
Location: Great Falls, VA

#5 Post by wzeng » Wed Nov 21, 2007 1:06 am

I'm using rescue and recovery in windows. When I go to choose which backup to use the list shows that there are none on the usb hard drive. This is weird because I know windows detects the hard drive and I can see the windows image backup on it when I explore.

I mean it could just be a problem with the image itself, but I'm not sure how to check that. I'm also trying to be optimistic.
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