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need some help

Posted: Tue Dec 04, 2007 10:15 am
by shak
hello everyone and please excude my n00b-ness
so I just ordered an x60t for my son and it arrived yesterday. Apparently after setting it up, he managed to format the extra hidden part of the hard drive containing the Recovery partiotion. Then he tells me that he didn't know what it was and he just wiped it out to make more room on the HDD. Needless to say, he didn't even make an image from it to have it on a CD. Long story short, right after that, his windows is kind of buggy and I was thinking about a fresh install of everything but guess what, we don't have the recovery image.
So here I am asking all you smart people, what are my options? should I call IBM? will they charge me for something that I have already paid for (3 years of warranty)? Is there an image somewhere on the web?

Thanks in adavnce

Posted: Tue Dec 04, 2007 11:16 am
by Brad
Welcome to the forum!

Usually they do charge about $50 for recovery CD's. Sometime ago they were always included but now they have the partition which saves some plastic and money.

You can post asking for recovery CD's in the Marketplace and you may find them for less than what Lenovo is asking.

Brad

Posted: Tue Dec 04, 2007 2:06 pm
by ZaZ
Can you still burn off the recovery discs?

Posted: Wed Dec 05, 2007 11:43 am
by shak
ok so here's what i did. I made all the changes i wanted to the system and made it "as stable as I could" and got rid of a lot of bloatware. Then using the rescue and recovery software made a backup on the C drive. As the laptop doesnt come with an optical drive and i dont have a USB CD drive, is it possible to move the image to a second pc and then burn it? or am I just stuck with the image on the laptop until i get a usb cd burner?

Thanks

Posted: Wed Dec 05, 2007 3:57 pm
by ryengineer
shak wrote:snip....or am I just stuck with the image on the laptop until i get a usb cd burner?....snip
If you've a USB HDD then you can transfer it there, now note that Rescue and Recovery also allows you to make the backup HDD bootable, on the other hand CD/DVD backup media cannot be made bootable just so to let you know.

What other members are telling you is to create a Product Recovery disk which is different than backup media you're mentioning, two different things.