Virus scan getting hung up on a driver file
Posted: Wed Jan 23, 2008 5:38 am
I have an X60 with Windows XP.
I am running an updated version of CA anti-virus software and when the virus scan runs it consistently gets hung up on a driver file.
The file location and type is:
C:\SWTOOLS\DRIVERS\TP4EX\data2.cab
The laptop becomes very, very sluggish, especially when I stop the scan and attempt to close the anti-virus program. The task manager shows only about 5% CPU usage.
There is an executable in the TP4EX folder but I don't what it does and I prefer not to click on anything before I find out what it does.
Any suggestions or ideas?
I am running an updated version of CA anti-virus software and when the virus scan runs it consistently gets hung up on a driver file.
The file location and type is:
C:\SWTOOLS\DRIVERS\TP4EX\data2.cab
The laptop becomes very, very sluggish, especially when I stop the scan and attempt to close the anti-virus program. The task manager shows only about 5% CPU usage.
There is an executable in the TP4EX folder but I don't what it does and I prefer not to click on anything before I find out what it does.
Any suggestions or ideas?