Does Lenovo have 30Day Return Policy as IBM did?

[treker]

It's been over two years since I bought my last ThinkPad. Back then IBM gave you 30 day return with full refund. Does Lenovo offer that too? I am thinking about ordering X61s soon.

[ryengineer]

No.

However you can go to your local BestBuy (For Business), CircuitCity or Office Depot to see and feel one in hands, this is something you couldn't do during IBM days.

[Justintoxicated]

No.

However you can go to your local BestBuy (For Business), CircuitCity or Office Depot to see and feel one in hands, this is something you couldn't do during IBM days.

I dont thik I have ever sceen one at one of those stores..... BUt I had my hands on an IBM before from work.

[burningrave101]

Lenovo has a very poor return policy in comparison to other companies like Dell and HP. Their return policy is 21 days but you will be imposed with a 15% restocking fee on the return regardless for your reason unless they decide to wave it for some reason like they did for me. I was pretty unhappy with my x61s because it seemed to be getting too hot for my liking with a 160GB 7200rpm drive in it. I sometimes use my system for a few hours at a time and it just made it uncomfortable with the palm rests getting on the hot side. I had to jump through a few hoops but i got a call from customer relations and they decided to offer me the refund since i was displeased. Their return policy makes me wary to order a thinkpad again unless they have something i know for sure i won't be returning. At least with brands like Dell, Sony, and HP I can make an actual decision to keep the laptop and if i really dislike it i can send it back for a full refund no questions asked. Dell especially will sometimes even give you a further cut in price just to make you happy about the purchase.