Thinkpads Forum

Heellp.
does anyone know how to clean/recover the laptop?
I tried to turn it on but ended up having only green power light on.

If not, does anybody know in this forum who's willing and able to clean up the whole mess?

By the way, when I looked up my warranty, I got this:

This product has a two year limited warranty which includes a ThinkPlus warranty upgrade. This product is entitled to parts and labor and is entitled to EZServ. This machine is also entitled to the Thinkpad Protection Service. Customers may call the PC HelpCenter for more information.

I wonder if my warranty covers spill damage...

buckalho wrote:Heellp.
does anyone know how to clean/recover the laptop?..

Not sure, but it does not cover treatment center costs.

buckalho wrote:

This machine is also entitled to the Thinkpad Protection Service.

I wonder if my warranty covers spill damage...

According to Lenovo warranty from this document:

D. Scope of Service:
Pursuant to this Agreement, We will repair or, if in our sole discretion if we decide it is necessary, replace the Product if it experiences operational or structural failures resulting under normal operating conditions and handling due to liquid spills on the keyboard, unintentional drops and bumps of the Product, an electrical surge that damages the Product’s circuitry, or the failure of the integrated LCD screen. Service is available only in the United States.

It looks to me like you are covered.

Thanks for your reply.
I went to couple Lenovo service provider or some sort (based on location search on Lenovo website) but all of them said that my laptop
s warranty has already expired and it'd take about 600 for motherboard repair

I tried to call lenovo tech support and....
they said my laptop is still covered by warranty (including spill damage) and they'll send me a shipping box to send the broken laptop for repair..... for free.

the tech support told me to call them whenever I had similar accident because the onlocation service provider can not repair it. huh???

I wonder if the 3 years limited warranty thingy really worth it?

Does anyone has similar experience?

buckalho wrote: By the way, when I looked up my warranty, I got this:

This product has a two year limited warranty which includes a ThinkPlus warranty upgrade. This product is entitled to parts and labor and is entitled to EZServ. This machine is also entitled to the Thinkpad Protection Service. Customers may call the PC HelpCenter for more information.

The EZServ part means that you have to send it in.

buckalho wrote: I tried to call lenovo tech support and....
they said my laptop is still covered by warranty (including spill damage) and they'll send me a shipping box to send the broken laptop for repair..... for free.

the tech support told me to call them whenever I had similar accident because the onlocation service provider can not repair it. huh???

I wonder if the 3 years limited warranty thingy really worth it?

They are going to take care of it so what is the problem?

carbon_unit wrote:They are going to take care of it so what is the problem?

The lengthy 24-step rehab process.

buckalho wrote:... and it'd take about 600 for motherboard repair

I wonder if the 3 years limited warranty thingy really worth it?

Think about those two sentences for a moment.

syedj wrote:

carbon_unit wrote:They are going to take care of it so what is the problem?

The lengthy 24-step rehab process.

Your humor needs more appreciation