X61t repeated rebooting on its own, in POST and WinXP

X60/X61 series specific matters only.
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cogit0
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X61t repeated rebooting on its own, in POST and WinXP

#1 Post by cogit0 » Mon Jan 26, 2009 4:57 pm

I have a Lenovo X61 tablet with 4GB 3rd party RAM running Windows XP tablet edition 2005 (I know, I'm only using 3GB :roll: ).
Over the weekend, I was just using my system normally (had my gf on skype at the time) on battery power when the screen flickered. The flicker was brief, but was the kind of thing you see when windows needs to redraw everything. About thirty seconds later my computer powered down hard (no graceful shutdown).

Since then I have been trying to figure out what conditions it reboots. While just under battery power, the system tried rebooting itself repeatedly: While powered down, it would turn on, display the Thinkpad splash screen for a few seconds during post, then shut down hard again, only to try restarting again a few seconds later. Removing the battery (obviously) stops this pattern. With the battery out and running off of AC power, it can get further through the boot sequence and can actually load windows from the hard drive. I still haven't been able to see a pattern between battery, battery+AC, or just AC and it's rebooting. It tends to stay on longer without rebooting if it has been completely without a power source (AC and battery removed) for a while.

While loading windows, it can crash at variable times: during the windows loading screen, while starting up the UI and explorer.exe, after being on and working fine for 3 minutes. Disabling almost all services that windows would normally start up with helped enough for me to make backups of everything I wanted from the system and dump it on the network, with it rebooting only once in the process. I use "Hiren's Boot CD" for many hardware and software debugging issues. I was able to boot onto a USB drive with this image on it, load a tool, and start an analysis (ie, Hitachi disk health scanner), only for it to freeze for a while and then reboot. The system reboots on the Windows installation disk as well.

Sometimes I can get into the BIOS setup screen, sometimes I can't. I haven't been able to narrow down the conditions in which the system works because what works one time seems like it won't work later. Swapping out all or some of the RAM for the 512MB chip that I got with the system made no difference. This seems more and more like a hardware problem, but I can't figure out what it could be. Unfortunately, my warranty ran out a handful of months ago, so I can't really just send it to Lenovo and have them replace various parts.

My question to you guys is: any idea what is going on? Do you think it is possible to narrow down the problem with these symptoms, or have you heard of anything remotely similar before? Any advice is appreciated!

Harryc
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Re: X61t repeated rebooting on its own, in POST and WinXP

#2 Post by Harryc » Mon Jan 26, 2009 5:21 pm

Try running with the original Lenovo RAM only, or at least test RAM with memtest86 for a couple of hours.

http://www.memtest86.com

cogit0
Posts: 12
Joined: Sun Jan 25, 2009 5:28 pm
Location: Rochester, NY

Re: X61t repeated rebooting on its own, in POST and WinXP

#3 Post by cogit0 » Mon Jan 26, 2009 5:24 pm

As stated in the OP, I had already tried running with the original Lenovo 512MB chip alone, and the system still rebooted on its own. I'll run memtest86+ on the full 4GB, but I predict that the system will reboot about 3 minutes into the test.

Edit: I wasn't even able to start the test. The system booted into memtest86+ and just when I was about to select the test, it turned off.

cogit0
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Location: Rochester, NY

Re: X61t repeated rebooting on its own, in POST and WinXP

#4 Post by cogit0 » Wed Jan 28, 2009 10:05 am

Any other thoughts? I love this laptop, and it makes me sad seeing it derelict on my desk...

Harryc
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Re: X61t repeated rebooting on its own, in POST and WinXP

#5 Post by Harryc » Wed Jan 28, 2009 5:10 pm

Remove all internal cards and drives (mPCI wifi and WWAN if you have it). If the problem persists call Lenovo for service. If you don't want to do that, start looking for a system board.

cogit0
Posts: 12
Joined: Sun Jan 25, 2009 5:28 pm
Location: Rochester, NY

Re: X61t repeated rebooting on its own, in POST and WinXP

#6 Post by cogit0 » Mon Feb 23, 2009 11:30 am

This problem has been mostly solved.
The initial problem appeared to be a power surge that came through the AC adapter, through the dock, and into the system, frying the battery and motherboard along the way. Replacing the motherboard partially fixed the problem, but it was still rebooting on its own while on the dock and/or with the battery in it. I am in the process of replacing the adapter and battery, and will see if that fixes everything. There is still a chance that a loose DC connector also caused a short at some point, so I will look into that as well, though it doesn't seem to be the case so far.

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