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Replace original HD for service call?
Posted: Tue Jan 12, 2010 8:26 am
by sgmidf
The fan on my X61s just died (thanks Win 7 24 hour backup!). Lenovo's coming out to replace it under warranty. Do I need to re-install my original HD or is it OK to leave my self-upgraded one in? I don't want to mess with the warranty although I don't believe it's associated.
Thanks
Re: Replace original HD for service call?
Posted: Tue Jan 12, 2010 8:48 am
by Harryc
I wouldn't worry about it. The repair person will not check to see what components you have installed. He'll be interested in replacing the fan and going to lunch.
Re: Replace original HD for service call?
Posted: Tue Jan 12, 2010 9:52 am
by sgmidf
That's what I figured but I wanted to be sure.
Thanks
Re: Replace original HD for service call?
Posted: Tue Jan 12, 2010 11:11 am
by rkawakami
If it were me, I would not have any drive installed in the system so that there's no possibility that it can be accidentally damaged during the repair.
Re: Replace original HD for service call?
Posted: Tue Jan 12, 2010 6:58 pm
by sgmidf
Don't they need a drive to be able to boot it up and test it post repair?
Re: Replace original HD for service call?
Posted: Wed Jan 13, 2010 12:14 am
by rkawakami
If it's just a simple matter of knowing if the fan spins or not, then I'd say that two things can happen without having a hard drive in the system:
- the fan may spin up when the system is booted; I believe that this is a function of the BIOS or Embedded Controller
- the tech (or you) can use a bootable PC Doctor for DOS utility and run the fan diagnostic
ref:
http://www-307.ibm.com/pc/support/site. ... MIGR-56222 (PC Doctor for DOS .ISO image - for burning onto a CD-R)
Re: Replace original HD for service call?
Posted: Fri Jan 15, 2010 7:13 am
by sgmidf
The tech came, installed both fans (man he had to take it pretty much completely apart!) and re-assembled it without a problem. I watched him and he never looked at the drive and was very careful with it.
Runs great now...very quiet.