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Yoga 2 Pro Touch screen not working

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brendanlarkin
Posts: 2
Joined: Fri Jun 10, 2016 10:39 am
Location: Perth, Australia

Yoga 2 Pro Touch screen not working

#1 Post by brendanlarkin » Fri Jun 10, 2016 10:55 am

No touch screen is frustrating - pls help

- touch screen was fine until I left a usb memory stick in too long and laptop was in tablet mode and automatically went to power save hibernate. When I woke it up the touch screen isnt working and "Pen and touch" is disabled
- have read posts on lenovo support forum and now disabled USB power mngmt
- dont want to upgrade to Windows 10
- performed full Windows 8.1 RESET (no change)
- DevMngr hidden devices shows a HID-compliant touch screen "Currently this device is not connected to the computer (Code 45)
- laptop is Lenovo Yoga 2 Pro model 20266 Windows 8.1 Intel i7 4510U

The Lenovo service team denied me extended warranty and suggested I change out complete LCD hardware. Ive treated the laptop with kids gloves it hasnt a scratch. Is this problem now in firmware territory?

brendanlarkin
Posts: 2
Joined: Fri Jun 10, 2016 10:39 am
Location: Perth, Australia

Re: Yoga 2 Pro Touch screen not working

#2 Post by brendanlarkin » Mon Jul 11, 2016 10:01 am

FIXED !! - touch screen okay now

Removed bottom cover, disconnected and reconnected connectors from LCD screen and it worked first time after power on! Lucky, didnt pay for any new LCD hardware. My lenovo is back to her best again..

Puppy
Senior ThinkPadder
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Posts: 2821
Joined: Sat Oct 30, 2004 4:52 am
Location: Prague, Czech Republic

Re: Yoga 2 Pro Touch screen not working

#3 Post by Puppy » Mon Jul 11, 2016 10:25 am

brendanlarkin wrote:Removed bottom cover, disconnected and reconnected connectors from LCD screen and it worked first time after power on!
This is typical issue.
ThinkPad (1992 - 2012): R51, X31, X220
Huawei MateBook 13

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