Yoga 2 Pro Touch screen not working
Posted: Fri Jun 10, 2016 10:55 am
No touch screen is frustrating - pls help
- touch screen was fine until I left a usb memory stick in too long and laptop was in tablet mode and automatically went to power save hibernate. When I woke it up the touch screen isnt working and "Pen and touch" is disabled
- have read posts on lenovo support forum and now disabled USB power mngmt
- dont want to upgrade to Windows 10
- performed full Windows 8.1 RESET (no change)
- DevMngr hidden devices shows a HID-compliant touch screen "Currently this device is not connected to the computer (Code 45)
- laptop is Lenovo Yoga 2 Pro model 20266 Windows 8.1 Intel i7 4510U
The Lenovo service team denied me extended warranty and suggested I change out complete LCD hardware. Ive treated the laptop with kids gloves it hasnt a scratch. Is this problem now in firmware territory?
- touch screen was fine until I left a usb memory stick in too long and laptop was in tablet mode and automatically went to power save hibernate. When I woke it up the touch screen isnt working and "Pen and touch" is disabled
- have read posts on lenovo support forum and now disabled USB power mngmt
- dont want to upgrade to Windows 10
- performed full Windows 8.1 RESET (no change)
- DevMngr hidden devices shows a HID-compliant touch screen "Currently this device is not connected to the computer (Code 45)
- laptop is Lenovo Yoga 2 Pro model 20266 Windows 8.1 Intel i7 4510U
The Lenovo service team denied me extended warranty and suggested I change out complete LCD hardware. Ive treated the laptop with kids gloves it hasnt a scratch. Is this problem now in firmware territory?