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General Properties: [...] Designed Capacity: 68998 mWh Full Charged Capacity: 52181 mWh Wear level: 24.4% Current Power Status: Power Status: Critical on AC Power Current Capacity: 0 mWh Current Voltage: 2.353 V
I'd like to discern if it is a battery or a charging circuit problem. What's the easiest way to know this? I suppose that if the battery is dead, it's not possible to recover it (except through some eeprom flashing approach that's out of my current electronics understanding level). I'm also trying to solve this with the vendor, since he assured me that battery only had a wear level of 24.4%, which was very good, etc. but, in any case, I'd like to solve the problem and enjoy my new computer. Thank you very much.