X220 Broken/Faulty Screen not covered by Warranty

X200, X201, X220 (including equivalent tablet models) and X300, X301 series specific matters only.
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cityscapex5
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X220 Broken/Faulty Screen not covered by Warranty

#1 Post by cityscapex5 » Tue Oct 02, 2012 3:47 pm

My 11 month old X220 screen developed a half inch 'ink blot' where it looks like the LCD is leaking with some cracks radiating around it where light is leaking through. It wasn't dropped and the screen isn't cracked or scratched. I sent it back to Lenovo and predictably they said it wasn't covered and wanted $750 to replace it.

Since there is no way i would pay Lenovo that kind of money for a defect on their part I'm looking into replacing the screen myself. A quick search revealed www.laptopscreen.com. Are these screens equivalent to the OEM parts from Lenovo? Are there any other vendors who provide a better screen/service that I should look into?

Thanks.

ajkula66
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Re: X220 Broken/Faulty Screen not covered by Warranty

#2 Post by ajkula66 » Tue Oct 02, 2012 4:05 pm

Welcome to the forum!

Sorry to hear about your troubles.

I believe that the seller in question does not provide genuine Lenovo replacements.

I'd suggest posting a WTB (want to buy) ad in the forum's Marketplace and see where that gets you.

Good luck.
...Knowledge is a deadly friend when no one sets the rules...(King Crimson)

Cheers,

George (your grouchy retired FlexView farmer)

AARP club members:A31p, T43pSF

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PMs requesting personal tech support will be ignored.

LSB
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Re: X220 Broken/Faulty Screen not covered by Warranty

#3 Post by LSB » Wed Oct 03, 2012 12:42 pm

X220 fits LP125WH2(SL)(B1) (and a few other non IPS panels)
What exactly do you mean by "genuine" Lenovo?
Lenovo doesn't make screens, in case of the LP125WH2(SL)(B1) LG made it.

I recommend you get the LP125WH2(SL)(B1)
just like this customer did:
http://www.youtube.com/watch?v=7RwO6ZlyzGA

ajkula66
SuperUserGeorge
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Re: X220 Broken/Faulty Screen not covered by Warranty

#4 Post by ajkula66 » Wed Oct 03, 2012 7:56 pm

LSB wrote: Lenovo doesn't make screens, in case of the LP125WH2(SL)(B1) LG made it.
No kidding. Thanks for sharing that piece of proprietary information with us mere mortals... :roll:
What exactly do you mean by "genuine" Lenovo?
A Lenovo-approved panel with a proper FRU number. This ensures that it is tested to meet the requested specs, and not just "compatible" like 98% offerings on the web are...
I recommend you get the LP125WH2(SL)(B1)
just like this customer did:
http://www.youtube.com/watch?v=7RwO6ZlyzGA
And I recommend looking at the HMM, pulling appropriate FRU numbers and familiarizing oneself with all the options at hand:

http://download.lenovo.com/ibmdl/pub/pc ... 739_04.pdf
...Knowledge is a deadly friend when no one sets the rules...(King Crimson)

Cheers,

George (your grouchy retired FlexView farmer)

AARP club members:A31p, T43pSF

Abused daily: T61p

PMs requesting personal tech support will be ignored.

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