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Used X220 from different country, what about warranty?

X200, X201, X220 (including equivalent tablet models) and X300, X301 series specific matters only.
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rzl
Posts: 31
Joined: Sun Mar 07, 2010 6:49 pm
Location: Turin City, Italy

Used X220 from different country, what about warranty?

#1 Post by rzl » Sat Jun 22, 2013 4:34 pm

Hello there!

As of subject, I've bought an used ThinkPad x220 (and I *love* it).

It should have about 700 more days of warranty (that's what the lenovo utility said when I booted it, but now I installed Debian on it).

Now: this laptop came from UK, but i live in Italy.

In case something bad happens, what should I do in order to have it repaired ?

Afaik, this laptop has been bought like an year ago with three years of extended warranty, so it should be under warranty for two more years (or little less than two years).

Thanks in advance,
--
rzl

ajkula66
SuperUserGeorge
SuperUserGeorge
Posts: 16830
Joined: Sun Feb 25, 2007 11:28 am
Location: Brodheadsville, Pennsylvania, USA

Re: Used X220 from different country, what about warranty?

#2 Post by ajkula66 » Sat Jun 22, 2013 6:05 pm

What is the model number of that X220? That determines *everything* - the first four digits, as in 4296 or whatever.
...Knowledge is a deadly friend when no one sets the rules...(King Crimson)

Cheers,

George (your grouchy retired FlexView farmer)

FlexView AARP club members:A31p, T43pSF

Abused daily: T520, X200s


PMs requesting personal tech support will be ignored.

rzl
Posts: 31
Joined: Sun Mar 07, 2010 6:49 pm
Location: Turin City, Italy

Re: Used X220 from different country, what about warranty?

#3 Post by rzl » Sat Jun 22, 2013 7:20 pm

4290-2WG

rzl
Posts: 31
Joined: Sun Mar 07, 2010 6:49 pm
Location: Turin City, Italy

Re: Used X220 from different country, what about warranty?

#4 Post by rzl » Sat Jun 22, 2013 7:34 pm

That what the lenovo website says:

Image

what does it mean ??
Last edited by rzl on Sun Jun 23, 2013 6:39 am, edited 1 time in total.

ajkula66
SuperUserGeorge
SuperUserGeorge
Posts: 16830
Joined: Sun Feb 25, 2007 11:28 am
Location: Brodheadsville, Pennsylvania, USA

Re: Used X220 from different country, what about warranty?

#5 Post by ajkula66 » Sat Jun 22, 2013 8:30 pm

First of all, wipe the serial number from the previous post for your own protection.

Secondly, you're good:

Country or Region Contact
ALBANIA 355-42-34025
ALGERIA 213-2-693145
ARGENTINA 0800-666-0011
ARMENIA 374 10 230 510
AUSTRALIA 1800041267
AUSTRIA 43-810-100654
AZERBAIJAN 9-94124974241
BAHRAIN 973-2-96929
BELARUS CD-Life: 375-17-505-17-96 Microdom: 375-17-232-76-66
BELGIUM 02-339-3611
BOLIVIA 800-10-8007
BOSNIA 387-71-664467
78-41248
71-53741
71-649992
BRAZIL 55-11-3889-8986
BULGARIA 359-2-973-3199
359-2-973-3200
BURUNDI 257-222451
CAPE VERDE 351-1-7572761
CAMEROON 237-243-43-86
CANADA 1-800-565-3344
CHAD 237-23-3275
CHILE 1-888-800-224-488
800-361-213
CHINA 86-10-82878860
800-810-3315
COLOMBIA 980-912-3021
COMORES 262-90-1220
COSTA RICA 0-800-011-1029
CROATIA 385-1-6110-095
CYPRUS 800-925-29 or 800-925-37
CZECH REPUBLIC 420-2-7213-1316
DENMARK 45-7010-5150
45-4523-3000
DJIBOUTI 253-353-444
253-353-347
DOMINICAN REPUBLIC 809-566-5161
ECUADOR 1-800-426911
EGYPT 800-0000-418 (Toll Free) 002-02-2594-8500 (Standard Charges Apply)
EL SALVADOR 503-250-5600
EQUATORIAL GUINEA 237-23-3275
ERITREA 291-1-12-1533
ESTONIA 6464-261
ETHIOPIA 011-551-8444
FINLAND +358 800 14260358-0800-4260
FRANCE 0810-63-12-13
33-2-38-55-77-50
FRENCH GUINEA 590-97-6640
GABON 241-77-82-61
241-77-83-46
241-77-83-47
241-77-84-14
GERMANY Free call 0800 5 00 46 18
GHANA 233-21-712136
233-21-772167
GREECE 00800-441-49702 (toll free)
+302109490591 (landline)
GUADELOUPE 590-97-6640
GUATEMALA 502-331-5859
GUINEA 224-44-3771
GUYANA 594-31-1241
HERZEGOVINA 387-71-664467
HONDURAS 504-232-2319
HONG KONG 800964173
HUNGARY 36-1-382-5500
ICELAND 354-567-7700
INDIA Primary Toll Free Number: 1800 3000 THINK (1800 3000 8465) (Reliance)
Secondary Toll Free Number: 1800-419-4666 (Tata)
Email : Commercialts.com
INDONESIA 001803442425
IRELAND 353-1-815-4000
ISRAEL 972-3-5313900
ITALY 800-820094
IVORY COAST 225-32-5207
JAPAN 0120-000-817
JORDAN 962-6-5670171
962-6-5513879
962-6-566-2673
962-6-566-7273
KAZAKHSTAN ALSI: 7 727 297 11 50 CBS: 7 727 262 22 1873-27263-2073
KENYA 2542230976
254202731263
25423748300
254202717431
25420824381
2542441083
2542825021
KOREA 080-513-0880 (Toll Free)
0234832829 (Standard Charges Apply)
KUWAIT DUC 00-965-4340560
AMK Est 00-965-2451909
Easa Yousifi 00-965-4812123
KDCC 00-965-2449590
LATVIA 7242-336
LEBANON 961-1-999500
961-1-743334
961-1-680180
LESOTHO 266-31-4922
LIBERIA 231-223-648
LITHUANIA 786600
786611
LUXEMBOURG 32-2-2253611
MACEDONIA 389-91-109-505
389-91-110-084
389-91-374-441
389-91-118-612
MADAGASCAR 261-202-22-89-59
261-202-22-77-29
261-202-22-42-90
MALAYSIA 1800880013
MALI 223-22-0115
223-22-0976
MALTA 356-245-175
356-234-176
356-234-177
356-49-8073
MARTINIQUE 590-97-6640
MAURITANIA 221-23-1086
MAURITIUS 230-248-9478
230-207-3000
230-210-9634
MAYOTTE 269-610954
MEXICO 001-866-434-2080
MOLDOVA 373-2-545-118
373-910-1423
373-2-742-265
MOROCCO 212-2-22-2261
NETHERLANDS 31-20-513-3939
NEW ZEALAND 0508 770 506
NICARAGUA 505-277-2377
NIGER 227-74-0115
NIGERIA 234-1-263-5213
234-1-263-3869
234-84-23-9464
234-1-830244
234-1-261-1729
NORWAY 815-21550
OMAN Khimji Ramdas Information & Communication Technology - 00 968 24696255968-783358
PAKISTAN INFO TECH (pvt) Ltd: 00-9242111427427
International Office Products (pvt) Ltd-UAN: 009221-111-223-223
PANAMA 507-263-9977
PARAGUAY 595-21 2197777
PERU 0800-50-866
PHILIPPINES 180089086454 (Globe subsribers)
180014410719 (PLDT subscribers)
POLAND 48-22-878-69-99
PORTUGAL 351-21-791-5115
351-21-207-1115
QATAR 974-4621890
REUNION 262-901220
ROMANIA 40-1-330-4555
40-1-330-4536
RUSSIA 8-800-555-0317
RWANDA 728-3458
SAUDI ARABIA 8008 2001 40
SENEGAL 221-889-2900
SERBIA 381-11-311-3292
381-11-306-0886
381-21-471-640
SEYCHELLES 248-32-3935
SINGAPORE 18004155529
SLOVAKIA 421 2 4974 8888
SLOVENIA 386-1-425-5205
SOUTH AFRICA 0800-110-756
27-11-302-8888
SPAIN 34-901-100-000
SRI LANKA 94-11-2448-442
SWEDEN 46-771-17-10-40
SWITZERLAND 800-55-5454
TAHITI 689-508550
TAIWAN 0800-000-702
886-2-82273299
TANZANIA 00-255-222-153554
00-255-222-15355
00-255-222-117730
00-255-222-117731
THAILAND 0018004415734
TOGO 255-20-325207
TUNISIA 216-71-966-966
TURKEY 90-216-522-1300 XT 1618
TURKMENISTAN 99 312 93 72 16
UGANDA 256-41-251749
256-41-347570
UKRAINE 0800 502235
UNITED ARAB EMIRATES 8000-4447-023
UNITED KINGDOM 08705-500-900
UNITED STATES 1-800-426-7378
URUGUAY 598-2-9023617 Ext. 5363
UZBEKISTAN 99871 235-94-76
VENEZUELA 800-1002011
VIETNAM 12011072
YEMEN 967-2-202-875
967-1-209-827

Your machine is entitled to the basic service level that is in force in Italy, I wouldn't know the details, but you can check at the above listed number.
...Knowledge is a deadly friend when no one sets the rules...(King Crimson)

Cheers,

George (your grouchy retired FlexView farmer)

FlexView AARP club members:A31p, T43pSF

Abused daily: T520, X200s


PMs requesting personal tech support will be ignored.

rjwilmsi
Freshman Member
Posts: 103
Joined: Tue May 07, 2013 1:10 pm
Location: London, UK

Re: Used X220 from different country, what about warranty?

#6 Post by rjwilmsi » Sun Jul 28, 2013 5:58 pm

The idea of the IBM service warranties is that they are not tied to a particular country e.g. you take the laptop on work trips so it may need service outside of its country of purchase. So you shouldn't have a problem.

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