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International Warranty?
Posted: Sat Mar 29, 2008 12:43 pm
by tirant
I want to buy a new Thinkpad in the USA. Does lenovo have an international warranty policy? 1-year, 3-years?
Thanks.
Posted: Sat Mar 29, 2008 1:33 pm
by JaneL
Here's what Mark_Lenovo had to say about this:
Re: About International Warranty Services
Posted: Sat Mar 29, 2008 2:59 pm
by tirant
Thanks!
http://forum.lenovo.com/lnv/board/messa ... ad.id=3309
Edit: No International Warranty for X300 (model # 6478-1TU)
Posted: Mon Mar 31, 2008 7:40 am
by lightlamp
this is crazy! why would the intl warranty not be available?
Posted: Wed Apr 02, 2008 12:03 am
by elmokiddo
Posted: Mon Apr 07, 2008 4:03 pm
by noetus
@nonny
@tirant
Those links seem to be broken.
My understanding is that if Lenovo thinks you imported the machine from the US they won't honor the warranty. Something to that effect is buried in the terms and conditions.
(This didn't use to be the case, apparently.)
If you are travelling or move, however, that's a different story.
Lenovo lies about International warranty!
Posted: Thu May 15, 2008 9:54 am
by ThinkPadZ61t
It does not matter either Lenovo claims to provide the international warranty since they fail to provide it de facto!
They refused to service my laptop while in China, check my story here:
mod edit: external link redacted.
Re: Lenovo lies about International warranty!
Posted: Thu May 15, 2008 10:15 am
by erik
ThinkPadZ61t wrote:It does not matter either Lenovo claims to provide the international warranty since they fail to provide it de facto!
They refused to service my laptop while in China, check my story here:
did you provide Mark_Lenovo with your information as he requested in
your thread on lenovo's forum?
Re: Lenovo lies about International warranty!
Posted: Thu May 15, 2008 11:56 am
by JaneL
ThinkPadZ61t wrote:It does not matter either Lenovo claims to provide the international warranty since they fail to provide it de facto!
I sent you a PM when I activated your account to let you know that while you were welcome to post here about your problem and discuss it, you could not dig up every warranty thread like you did at NBR and post the same thing. Unfortunately, you did not read the PM.
Productive discussion is welcome on TPF. Mission posting is not.