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Anyone have an X201 tablet with a ThinkLight?

Posted: Wed Sep 01, 2010 12:43 pm
by cellepo
If you have an X201 tablet with a ThinkLight, please respond to this post, and include your machine type number if you don't mind, thanks! :D
My X201 tablet is type 3093-a75, and either has no ThinkLight, or the Lenovo warranty repair depot refuses to fix it.

According to Lenovo sales when I asked them on their hotline, all ThinkPad models come standard with a ThinkLight.
I even asked a separate salesman on a separate call specifically about the X201 tablet, and the answer was still "YES, it comes standard with a ThinkLight." There are also numerous review websites that list ThinkLight as a built-in device (http://reviews.cnet.com/laptops/lenovo- ... 57551.html).

But alas, mine either did not come with the ThinkLight installed, or Lenovo warranty repair refuses to fix it. :cry: It was only when my X201t arrived at their repair depot that I was first told the ThinkLight is not a built-in feature in mine! :?:
:arrow: On one hand this makes sense because there is no extended bezel on the top of the monitor (presumably designed that way for aesthetics while in tablet mode), under which a ThinkLight would presumably be built in.
:arrow: But on the other hand, I am still a bit skeptical if that is actually true because Lenovo sales and Lenovo warranty hotlines both claimed (on multiple occasions, and by different salesmen/phone technicians) to me that the X201 does have a built-in ThinkLight. I am suspicious that Lenovo is maybe lying to me to try to cover their but on this mistake.
So at the least, different parts of Lenovo's company are confused about the existence of a ThinkLight on X201t's! :!:

Anyways, I am just trying to learn if there is any other X201t in existence with a ThinkLight; because if so, that knowledge will be evidence I will use to twist Lenovo's arm into either sending me a X201t that does have a ThinkLight, or compensate me for its absence on mine. In any case, I feel I was misled when I bought my X201t because I specifically had confirmed from Lenovo sales beforehand that it would come with a ThinkLight, which it did not! :x

:thumbs-UP: Thanks for your thoughts! :thumbs-UP:

Re: Anyone have an X201 tablet with a ThinkLight?

Posted: Sat Sep 04, 2010 1:14 pm
by jihe
I have an X200T which is extremely similar, I don't have thinklight either, I don't think the
tablet screens have thinklight at all. Since the edges are completely flat (so you can write
on it) any light would just be shining towards your face instead of the keyboard.

Re: Anyone have an X201 tablet with a ThinkLight?

Posted: Sun Sep 05, 2010 10:16 am
by kobe_24
jihe wrote:I have an X200T which is extremely similar, I don't have thinklight either, I don't think the
tablet screens have thinklight at all. Since the edges are completely flat (so you can write
on it) any light would just be shining towards your face instead of the keyboard.
The thinklight is to shine down on the keyboard, which is what it would do even on the tablet series notebook. I have the x200t as well, and would love to have a thinklight to use for multiple purposes. The mole for the thinklight and camera is there, so I'm sure it is do-a-ble.

Re: Anyone have an X201 tablet with a ThinkLight?

Posted: Fri Sep 10, 2010 1:25 pm
by cellepo
jihe wrote:I have an X200T which is extremely similar, I don't have thinklight either, I don't think the
tablet screens have thinklight at all. Since the edges are completely flat (so you can write
on it) any light would just be shining towards your face instead of the keyboard.
It seems you are right, too bad ! :(

Lenovo warranty support needs to brush up on this fact, as they wasted my time having me send it in only to have the technicians tell me the apparent real case :x !
Lenovo sales needs to also, as they definitely told me the opposite and misled me when I bought mine :x :x!

Thanks, all!