Anyone have an X201 tablet with a ThinkLight?
Posted: Wed Sep 01, 2010 12:43 pm
If you have an X201 tablet with a ThinkLight, please respond to this post, and include your machine type number if you don't mind, thanks! 
My X201 tablet is type 3093-a75, and either has no ThinkLight, or the Lenovo warranty repair depot refuses to fix it.
According to Lenovo sales when I asked them on their hotline, all ThinkPad models come standard with a ThinkLight.
I even asked a separate salesman on a separate call specifically about the X201 tablet, and the answer was still "YES, it comes standard with a ThinkLight." There are also numerous review websites that list ThinkLight as a built-in device (http://reviews.cnet.com/laptops/lenovo- ... 57551.html).
But alas, mine either did not come with the ThinkLight installed, or Lenovo warranty repair refuses to fix it.
It was only when my X201t arrived at their repair depot that I was first told the ThinkLight is not a built-in feature in mine! 
On one hand this makes sense because there is no extended bezel on the top of the monitor (presumably designed that way for aesthetics while in tablet mode), under which a ThinkLight would presumably be built in.
But on the other hand, I am still a bit skeptical if that is actually true because Lenovo sales and Lenovo warranty hotlines both claimed (on multiple occasions, and by different salesmen/phone technicians) to me that the X201 does have a built-in ThinkLight. I am suspicious that Lenovo is maybe lying to me to try to cover their but on this mistake.
So at the least, different parts of Lenovo's company are confused about the existence of a ThinkLight on X201t's!
Anyways, I am just trying to learn if there is any other X201t in existence with a ThinkLight; because if so, that knowledge will be evidence I will use to twist Lenovo's arm into either sending me a X201t that does have a ThinkLight, or compensate me for its absence on mine. In any case, I feel I was misled when I bought my X201t because I specifically had confirmed from Lenovo sales beforehand that it would come with a ThinkLight, which it did not!
Thanks for your thoughts! 
My X201 tablet is type 3093-a75, and either has no ThinkLight, or the Lenovo warranty repair depot refuses to fix it.
According to Lenovo sales when I asked them on their hotline, all ThinkPad models come standard with a ThinkLight.
I even asked a separate salesman on a separate call specifically about the X201 tablet, and the answer was still "YES, it comes standard with a ThinkLight." There are also numerous review websites that list ThinkLight as a built-in device (http://reviews.cnet.com/laptops/lenovo- ... 57551.html).
But alas, mine either did not come with the ThinkLight installed, or Lenovo warranty repair refuses to fix it.
So at the least, different parts of Lenovo's company are confused about the existence of a ThinkLight on X201t's!
Anyways, I am just trying to learn if there is any other X201t in existence with a ThinkLight; because if so, that knowledge will be evidence I will use to twist Lenovo's arm into either sending me a X201t that does have a ThinkLight, or compensate me for its absence on mine. In any case, I feel I was misled when I bought my X201t because I specifically had confirmed from Lenovo sales beforehand that it would come with a ThinkLight, which it did not!