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wrecked enough for replacement?

Posted: Sun Nov 07, 2010 8:30 am
by Xcalamento
I have an X200t which has been dropped a few times, the multitouch screen is scratched, there's a dead pitxel, one corner near the keyboard is dented and my xpress card is busted. I have full warranty and accidental damage protection and would like for my screen to be replaced as that is my main issue. Is this enough groud for replacement or should I just dump it in my pool and say it was an "accident"... :?

Re: wrecked enough for replacement?

Posted: Sun Nov 07, 2010 8:33 am
by Harryc
If you have accidental damage protection, send it in and have Lenovo fix everything including the kbd and xpress slot. Why would you do otherwise?

Re: wrecked enough for replacement?

Posted: Sun Nov 07, 2010 8:37 am
by Xcalamento
Will they replace my screen for a dead pixel and scratches?

Re: wrecked enough for replacement?

Posted: Sun Nov 07, 2010 8:38 am
by Xcalamento
I mean, I know they will replace the dent and xpress card, but will they replace the screen?

Re: wrecked enough for replacement?

Posted: Sun Nov 07, 2010 9:05 am
by Harryc
Yeah they might, give them a call.

Re: wrecked enough for replacement?

Posted: Mon Nov 08, 2010 6:46 pm
by ThinkRob
Xcalamento wrote:should I just dump it in my pool and say it was an "accident"... :?
No, because that would be committing fraud.

Re: wrecked enough for replacement?

Posted: Mon Nov 08, 2010 7:53 pm
by erik
TPP does not cover scratches or intentional damage.

http://www.lenovo.com/services_warranty ... ction.html

one pixel does not constitute a defect.

http://www-307.ibm.com/pc/support/site. ... 69856.html