T410 Frequent PC Doctor Crashes

T400/410/420 and T500/510/520 series specific matters only
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nikki605
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T410 Frequent PC Doctor Crashes

#1 Post by nikki605 » Sun Nov 03, 2013 5:46 pm

For about the past 6 months, I've had a significant increase in PC Doctor crashes. My detailed system specs are in the link in my signature.

This is the error:

Problem Event Name: APPCRASH
Application Name: pcdrsysinfocsmi.p5x
Application Version: 6.0.5849.23
Application Timestamp: 4e089821
Fault Module Name: MSVCR90.dll
Fault Module Version: 9.0.30729.6161
Fault Module Timestamp: 4dace4e7
Exception Code: 40000015
Exception Offset: 000000000004267f
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: ee20
Additional Information 2: ee204abb86ab50fbe116e7b782a7fa05
Additional Information 3: acba
Additional Information 4: acba02b2f3b8c23a6806ec2d9aa4ccd5

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid= ... cid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

A Google search did not give me any significant results. Any ideas what to check?
Gary A.

lenovo: T410 (2516-CTO) | i7-620M | 8GB | 320GB 7200rpm | WXGA+ | WiFi 6300 | Bluetooth | Webcam | DVD-RW | 9 Cell | Win7 Pro x64 | Full System Specs
IBM: T21 (2647-47U) | PIII 1GHz | 512MB | 60GB 5400rpm | 3Com Mini PCI Ethernet/56K | DVD-RW | WinXP Pro SP3 | Full System Specs

killer
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Re: T410 Frequent PC Doctor Crashes

#2 Post by killer » Mon Nov 04, 2013 5:47 am

I am almost certain that PC Doctor is no longer supported.
T540p Win 7 Pro 64

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nikki605
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Re: T410 Frequent PC Doctor Crashes

#3 Post by nikki605 » Mon Nov 04, 2013 7:31 am

That is true. The ThinkVantage Toolbox (~PC Doctor) is no longer shipping with Lenovo laptops. Most of the links to the standalone version download have been removed.

I know I can just uninstall it, but I thought if someone knew where the standalone installer might still be hosted, I could try to reinstall it. I've read here and on the Lenovo forum where a lot of users used to uninstall from day 1 since they viewed it as bloatware.

Most of the references to the file that I found are lttsetup_60571735x64.exe

But I have a later version - 6.0.5849.23 so I am probably looking for a file called lttsetup_60584923x64.exe

I've looked on the recovery partition, but the file structure is totally different.
Gary A.

lenovo: T410 (2516-CTO) | i7-620M | 8GB | 320GB 7200rpm | WXGA+ | WiFi 6300 | Bluetooth | Webcam | DVD-RW | 9 Cell | Win7 Pro x64 | Full System Specs
IBM: T21 (2647-47U) | PIII 1GHz | 512MB | 60GB 5400rpm | 3Com Mini PCI Ethernet/56K | DVD-RW | WinXP Pro SP3 | Full System Specs

jayton4
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Re: T410 Frequent PC Doctor Crashes

#4 Post by jayton4 » Mon Nov 04, 2013 9:30 pm

I think I have it on a hard drive somewhere. I'll check for it and send you a PM.
jayton4
Current models/upgrades:
T410 2518X01- 8GB, Corsair Force GT 120GB
T410s 2901A3U- 8GB, Intel 6300 WiFi, Crucial m4 mSATA 256GB SSD w/ microSATA adapter
T420s 4174PPU- 16GB, Intel 520-series 7mm 180GB SSD, Crucial M550 512GB mSATA SSD, Intel 6300 WiFi
and a few classics in storage

jayton4
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Re: T410 Frequent PC Doctor Crashes

#5 Post by jayton4 » Tue Nov 12, 2013 7:54 am

This is the one that I have:
full_5849_23_64_06.exe
jayton4
Current models/upgrades:
T410 2518X01- 8GB, Corsair Force GT 120GB
T410s 2901A3U- 8GB, Intel 6300 WiFi, Crucial m4 mSATA 256GB SSD w/ microSATA adapter
T420s 4174PPU- 16GB, Intel 520-series 7mm 180GB SSD, Crucial M550 512GB mSATA SSD, Intel 6300 WiFi
and a few classics in storage

nikki605
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Posts: 612
Joined: Fri Dec 08, 2006 2:39 pm
Location: Tampa, FL
Contact:

Re: T410 Frequent PC Doctor Crashes

#6 Post by nikki605 » Tue Nov 12, 2013 12:53 pm

Thanks, but I had a problem downloading it. Just sent you a PM.
Gary A.

lenovo: T410 (2516-CTO) | i7-620M | 8GB | 320GB 7200rpm | WXGA+ | WiFi 6300 | Bluetooth | Webcam | DVD-RW | 9 Cell | Win7 Pro x64 | Full System Specs
IBM: T21 (2647-47U) | PIII 1GHz | 512MB | 60GB 5400rpm | 3Com Mini PCI Ethernet/56K | DVD-RW | WinXP Pro SP3 | Full System Specs

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