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T410 Frequent PC Doctor Crashes

Posted: Sun Nov 03, 2013 5:46 pm
by nikki605
For about the past 6 months, I've had a significant increase in PC Doctor crashes. My detailed system specs are in the link in my signature.

This is the error:

Problem Event Name: APPCRASH
Application Name: pcdrsysinfocsmi.p5x
Application Version: 6.0.5849.23
Application Timestamp: 4e089821
Fault Module Name: MSVCR90.dll
Fault Module Version: 9.0.30729.6161
Fault Module Timestamp: 4dace4e7
Exception Code: 40000015
Exception Offset: 000000000004267f
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: ee20
Additional Information 2: ee204abb86ab50fbe116e7b782a7fa05
Additional Information 3: acba
Additional Information 4: acba02b2f3b8c23a6806ec2d9aa4ccd5

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid= ... cid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

A Google search did not give me any significant results. Any ideas what to check?

Re: T410 Frequent PC Doctor Crashes

Posted: Mon Nov 04, 2013 5:47 am
by killer
I am almost certain that PC Doctor is no longer supported.

Re: T410 Frequent PC Doctor Crashes

Posted: Mon Nov 04, 2013 7:31 am
by nikki605
That is true. The ThinkVantage Toolbox (~PC Doctor) is no longer shipping with Lenovo laptops. Most of the links to the standalone version download have been removed.

I know I can just uninstall it, but I thought if someone knew where the standalone installer might still be hosted, I could try to reinstall it. I've read here and on the Lenovo forum where a lot of users used to uninstall from day 1 since they viewed it as bloatware.

Most of the references to the file that I found are lttsetup_60571735x64.exe

But I have a later version - 6.0.5849.23 so I am probably looking for a file called lttsetup_60584923x64.exe

I've looked on the recovery partition, but the file structure is totally different.

Re: T410 Frequent PC Doctor Crashes

Posted: Mon Nov 04, 2013 9:30 pm
by jayton4
I think I have it on a hard drive somewhere. I'll check for it and send you a PM.

Re: T410 Frequent PC Doctor Crashes

Posted: Tue Nov 12, 2013 7:54 am
by jayton4
This is the one that I have:
full_5849_23_64_06.exe

Re: T410 Frequent PC Doctor Crashes

Posted: Tue Nov 12, 2013 12:53 pm
by nikki605
Thanks, but I had a problem downloading it. Just sent you a PM.