Biometric scanner not showing in Devices

T400/410/420 and T500/510/520 series specific matters only
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NewThink
Posts: 1
Joined: Fri Aug 28, 2015 4:52 pm
Location: Walsall, West midlands, UK

Biometric scanner not showing in Devices

#1 Post by NewThink » Fri Aug 28, 2015 4:54 pm

Hi Guys.
I have just bought a refurb T410 its in good condition and good specs...etc.
Everything is working fine on it however the fingerprint scanner isnt showing on device manager so i cant use it.
I have checked the bios and its on 'internal' ... Im using windows 7 i5 processor, 8 Gb ram, 320Gb hard drive
any help please?!?!
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ajkula66
SuperUserGeorge
SuperUserGeorge
Posts: 15736
Joined: Sun Feb 25, 2007 11:28 am
Location: Brodheadsville, Pennsylvania

Re: Biometric scanner not showing in Devices

#2 Post by ajkula66 » Fri Aug 28, 2015 6:07 pm

Welcome to the forum!

Check the I/O ports in BIOS and make sure that the FPR is enabled there.

Good luck.
...Knowledge is a deadly friend when no one sets the rules...(King Crimson)

Cheers,

George (your grouchy retired FlexView farmer)

AARP club members:A31p, T43pSF

Abused daily: R61

PMs requesting personal tech support will be ignored.
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