Help: Diagnose Video Failure on T500

T400/410/420 and T500/510/520 series specific matters only
Post Reply
Message
Author
ArtShapiro
Senior Member
Senior Member
Posts: 639
Joined: Fri Oct 13, 2006 12:48 am
Location: Lake Forest, CA

Help: Diagnose Video Failure on T500

#1 Post by ArtShapiro » Sat Feb 06, 2016 11:19 pm

The patient is a T500, 2055-AS4.

Recently it has been sporadically (but more and more frequently) flickering. Dim-bright-dim-bright. Sometimes several times per second and sometimes much more slowly. Once in a while it loses almost all the video - suddenly goes almost black with an image barely visible. Hibernating and re-powering gives the normal video for a while.

Things are fine with an external monitor attached, even as the laptop's screen is flickering. This tells me that the video controller on the MB is fine. Therefore I postulate that either the inverter or the display panel are failing.

Is this a reasonable hypothesis? How do I isolate it further? Or do I simply replace the inverter because it's cheap, and see what happens?

And do I have to go through the full-fledged HMM disassembly procedure, or can I simply open up the lid to get to the inverter?

Thanks for any informed opinions.

Art

ajkula66
SuperUserGeorge
SuperUserGeorge
Posts: 15734
Joined: Sun Feb 25, 2007 11:28 am
Location: Brodheadsville, Pennsylvania

Re: Help: Diagnose Video Failure on T500

#2 Post by ajkula66 » Sat Feb 06, 2016 11:48 pm

ArtShapiro wrote: This tells me that the video controller on the MB is fine.
Not necessarily. Digital and analog output are carried from GPU via different lanes. One can be failing or even dead and the other perfectly fine.
Or do I simply replace the inverter because it's cheap, and see what happens?
That would be a good first choice.
And do I have to go through the full-fledged HMM disassembly procedure, or can I simply open up the lid to get to the inverter?
Lifting the LCD bezel should be enough from what I recollect.

Good luck.
...Knowledge is a deadly friend when no one sets the rules...(King Crimson)

Cheers,

George (your grouchy retired FlexView farmer)

AARP club members:A31p, T43pSF

Abused daily: R61

PMs requesting personal tech support will be ignored.

ArtShapiro
Senior Member
Senior Member
Posts: 639
Joined: Fri Oct 13, 2006 12:48 am
Location: Lake Forest, CA

Re: Help: Diagnose Video Failure on T500

#3 Post by ArtShapiro » Sun Feb 07, 2016 12:24 am

ajkula66 wrote:Not necessarily. Digital and analog output are carried from GPU via different lanes. One can be failing or even dead and the other perfectly fine..
Oh bother!

This thing supposedly has switchable graphics, although I've never figured out how that works (apparently not in Windows 10, period). Should I temporarily put on some earlier OS such as the Vista that it allegedly came with, and see if switchable graphics affects the issue?

ajkula66
SuperUserGeorge
SuperUserGeorge
Posts: 15734
Joined: Sun Feb 25, 2007 11:28 am
Location: Brodheadsville, Pennsylvania

Re: Help: Diagnose Video Failure on T500

#4 Post by ajkula66 » Sun Feb 07, 2016 12:36 am

ArtShapiro wrote:

This thing supposedly has switchable graphics, although I've never figured out how that works (apparently not in Windows 10, period). Should I temporarily put on some earlier OS such as the Vista that it allegedly came with, and see if switchable graphics affects the issue?
I've got no wisdom to offer when it comes to W10, the graphics should be switchable in BIOS, though.

Boot a "live" Linux CD/DVD/USB and see how the system behaves in that environment. Report back.

Good luck.
...Knowledge is a deadly friend when no one sets the rules...(King Crimson)

Cheers,

George (your grouchy retired FlexView farmer)

AARP club members:A31p, T43pSF

Abused daily: R61

PMs requesting personal tech support will be ignored.

ArtShapiro
Senior Member
Senior Member
Posts: 639
Joined: Fri Oct 13, 2006 12:48 am
Location: Lake Forest, CA

Re: Help: Diagnose Video Failure on T500

#5 Post by ArtShapiro » Sun Feb 07, 2016 12:51 am

ajkula66 wrote: the graphics should be switchable in BIOS, though.
Ah so!

Unfortunately for me, no difference, and in fact the BIOS screen itself is badly flickering. That tells me there's no point to trying anything like the Linux CD; this is purely a hardware issue.

Guess I'll purchase an inverter and see what happens.

Art

ArtShapiro
Senior Member
Senior Member
Posts: 639
Joined: Fri Oct 13, 2006 12:48 am
Location: Lake Forest, CA

Re: Help: Diagnose Video Failure on T500

#6 Post by ArtShapiro » Wed Feb 17, 2016 12:40 am

The replacement inverter arrived today. Alas, it didn't fix the issue.

I guess this machine is toast unless someone has a great suggestion.

I've been keeping an eye on eBay for a replacement T500, and for those few offerings that include an actual model #, most of the time the model is not listed in my TAW. This makes it rather hard to determine what screen resolution is present - I don't want to be stuck with a WXGA model. Is there some resource other than the TAW that tabulates Thinkpad models?

Art

RealBlackStuff
Admin
Admin
Posts: 17491
Joined: Mon Sep 18, 2006 5:17 am
Location: Mt. Cobb, PA USA
Contact:

Re: Help: Diagnose Video Failure on T500

#7 Post by RealBlackStuff » Wed Feb 17, 2016 6:58 am

Alternatively: if your screen is OK (and it might), go for any working T500 with a cracked screen.
Its mobo should still be OK, so just replace its complete lid with yours..

Post Reply
  • Similar Topics
    Replies
    Views
    Last post

Return to “ThinkPad T400/410/420 and T500/510/520 Series”

Who is online

Users browsing this forum: No registered users and 7 guests