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T410 Intel HD Graphics Windows Update Problem

T400/T410/T420 and T500/T510/T520 Series
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CBE
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T410 Intel HD Graphics Windows Update Problem

#1 Post by CBE » Sun Mar 06, 2022 5:56 am

Hello.

I trieed to search this problem in the forum but did not find any suitable solution.

I'm using a T410 with Dual Boot (Win10 and Ubuntu). All is good except for a problemwith the windows graphics driver: Since some time (probably due to a Windows update?) my external monitor isn't recognised any more. On the Linux there is no problem, on the Windows side I need to reinstall the Intel HD Graphics driver any time the machine is booted, even if it just slept.
Here is a small webm (in german) of my "routine": going to the device manager, selecting the graphic card, searching for drivers on my thinkpad and selecting the available intel driver... http://www.smartredirect.de/redir/click ... .230878%2F

I updated from Win 10 pro 1909 (or maybe 1903) to 20H2 but that wasn't the cause of the porblem. After some research I found that Windows ships newer Intel HD Graphics drivers (8.15.10.2900 from 2012-11-26) via its updates. Lenovo advises to use version 8.15.10.2622 and that version seems to be previously installed.

After some time I found the driver on the Intel page: http://www.smartredirect.de/redir/click ... .230878%2F
Also on the Lenovo page: http://www.smartredirect.de/redir/click ... .230878%2F

Theoretically I could just remove the new display driver, reinstall the older one and use windows "update stop" / "Show or Hide" but I don't get to the point of selecting the correct driver not to be updated, because am not capable of removing the newer version and succesfully install the old version...
I tried installing the driver listed above via the inclued .exe install wizasrd and via Windows device manager... The device manager just gives me the Windows generic driver which isn't what I want (and If I reconnect to the internet, the faulty Intel driver is installed again). The install .exe wizard says installation complete but the deployed files and folders do not seem to have an effect on my T410 detecting it's external monitor.

I also tried removing the driver with the display driver uninstaller: https://www.wagnardsoft.com/display-dri ... aller-ddu-

Maybe anyone could help me out on this one!
Thanks
Chris

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Re: T410 Intel HD Graphics Windows Update Problem

#2 Post by dr_st » Sun Mar 06, 2022 8:10 am

Welcome to the forum. :)

I wasn't aware there was even an official Win10 graphics driver for the T410 Intel GPU... I think I had to mod the Win7 driver INF to get it to work. Maybe I'm confused with the T60, or maybe later versions actually did support it officially?

Anyways, you can force install an older version over a newer version; you just need to select "don't search, I will select the driver to install" or whatever it is called.
Thinkpad 25 (20K7), T490 (20N3), Yoga 14 (20FY), T430s (IPS FHD + Classic Keyboard), X220 4291-4BG
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CBE
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Re: T410 Intel HD Graphics Windows Update Problem

#3 Post by CBE » Tue Mar 08, 2022 1:34 am

Hello dr_st and thanks for your reply.

Yes, it's the Win 7 / Vista driver ... Maybe you remember what exactly should be modded in order to get the driver to work – which seems to be my problem at the moment?
Anyways, you can force install an older version over a newer version; you just need to select "don't search, I will select the driver to install" or whatever it is called.
So at which point exactly or where should I encounter these or a similar words?

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Re: T410 Intel HD Graphics Windows Update Problem

#4 Post by RealBlackStuff » Tue Mar 08, 2022 1:50 am

Your very first (German) link shows you (Auf meinem Computer suchen...)
Lovely day for a Guinness! (The Real Black Stuff)
Lenovo: X240, X250, T440p, T480, M900 Tiny.

PS: the old Boardroom website is still available on the Wayback Machine
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CBE
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Re: T410 Intel HD Graphics Windows Update Problem

#5 Post by CBE » Thu Mar 10, 2022 3:25 am

Thank you for your patience! I'm afraid that I have to stress it a little more...

I had tried what you suggested, however as long as the 8.15.10.2900 version of the driver is installed, my system says that there already is a newer/better version of the driver installed and I can't find a way to force install the version I need.
However if I remove the Intel driver it's entry in the device manager disappears and I can't get to the point where I can select to manually install a driver :D Could you advise me where to search for it?

If connected to the internet, after some time the unwanted driver is automatically installed.

Another question: In the manual driver installation window, does the path I specify refer to the drivers .exe installation files or to where the files are installed to once I install the .exe myself?

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Re: T410 Intel HD Graphics Windows Update Problem

#6 Post by RealBlackStuff » Thu Mar 10, 2022 3:49 am

Wait for someone who also runs W10, I'm out.
Lovely day for a Guinness! (The Real Black Stuff)
Lenovo: X240, X250, T440p, T480, M900 Tiny.

PS: the old Boardroom website is still available on the Wayback Machine
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Re: T410 Intel HD Graphics Windows Update Problem

#7 Post by dr_st » Thu Mar 10, 2022 12:04 pm

Thinkpad 25 (20K7), T490 (20N3), Yoga 14 (20FY), T430s (IPS FHD + Classic Keyboard), X220 4291-4BG
X61 7673-V2V, T60 2007-QPG, T42 2373-F7G, X32 (IPS Screen), A31p w/ Ultrabay Numpad

CBE
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Re: T410 Intel HD Graphics Windows Update Problem

#8 Post by CBE » Sat Mar 12, 2022 6:26 am

dr_st wrote:
Thu Mar 10, 2022 12:04 pm
Did you try the steps here?

https://www.c-sharpcorner.com/article/h ... indows-10/
I did. Method 1 Step 4-A tells me that the best driver already is installed. Step 4-B just seems to reinstall the Intel driver. which enables the external screen capability of my Thinkpad up to the next system start.
Image
I also tried to point to the folder a) where the installer.exe of the drivers I listed above sits and b) where they're installed to – but Windows isn't able to see or recognize them.

Method 2, installing the drivers by means of their installer insn't succesfel either.

I suspect that maybe some residues of the newer, problematic driver causes problems or that I need to teak the installers?

CBE
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Re: T410 Intel HD Graphics Windows Update Problem

#9 Post by CBE » Sat Mar 12, 2022 7:05 am

On further investigation: Deleting the Intel HD Graphics entry in the device manager and switching off windows update so that nothing is installed: A manual installation (in win 7 compatibility mode) doesn't yield results. Also if the Intel HD Graphics entry isn't listed any more (no unknown drivers or something like that) I can't seem to tell Windows that this very driver is being installed. All in all a super frustrating situation.

Switching on the internet connection Windows reinstalls the Intel Driver, in effect the Intel HD Graphics entry reappears but I still need to go through the whole process of selecting a driver as explained above :(

CBE
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Re: T410 Intel HD Graphics Windows Update Problem

#10 Post by CBE » Tue Mar 22, 2022 3:03 am

OK, I can reshape my question now and make it slightly more "realistic":

Can anyone help me install the Intel HD Graphics drivers version 8.15.10.2622?

I have installed Versions 8.15.10.2256 (2010-11-28) and 8.15.10.2900 (2012-11-26) and get those listed in the device manager under graphic cards but I am not capable of installing the version 8.15.10.2622.
Is there anything I need to do? I guess the sources listed above are reliable. Already tried in compatbility mode (but needn't to with the other versions) but no luck...

I dream of having the old machine running without reinstalling the drivers every time I start to use it :D

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Re: T410 Intel HD Graphics Windows Update Problem

#11 Post by axur-delmeria » Tue Mar 22, 2022 3:34 am

I'm not 100% certain, but it seems that 8.15.10.2622 is for Windows 7 and earlier. While it may be possible to install some Win 7 drivers in Win 10, backwards compatibility is not guaranteed. Windows 8 drivers are more likely to work though.
Planned Purchase: T480s i5-8350 FHD Touch
Impulse Buy: Thinkpad not named for safety reasons :lol:
RIP: X220 4291-C91 X61 7676-A24 760XD-U9E :cry:

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Re: T410 Intel HD Graphics Windows Update Problem

#12 Post by CBE » Wed Mar 23, 2022 1:23 am

But it appears that this is the driver which originally ran on my computer until windows update. Do you imply that on newer windows versions anything was changed windows-wise that does not allow for an succesful installation? It's weird because the older .2253 and the newer .2900 version are both easy to install :/

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Re: T410 Intel HD Graphics Windows Update Problem

#13 Post by axur-delmeria » Wed Mar 23, 2022 1:47 am

Have you removed the currently installed Intel drivers via Device Manager and installed the previous in the same manner?
Planned Purchase: T480s i5-8350 FHD Touch
Impulse Buy: Thinkpad not named for safety reasons :lol:
RIP: X220 4291-C91 X61 7676-A24 760XD-U9E :cry:

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Re: T410 Intel HD Graphics Windows Update Problem

#14 Post by RealBlackStuff » Wed Mar 23, 2022 2:56 am

When I read your previous posts again, I think I found the problem!
You have a Step 4-B picture with Search for drivers in this location:
C:\Users\DELL\Documents.
Notice the Username? :mrgreen:
Lovely day for a Guinness! (The Real Black Stuff)
Lenovo: X240, X250, T440p, T480, M900 Tiny.

PS: the old Boardroom website is still available on the Wayback Machine
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CBE
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Re: T410 Intel HD Graphics Windows Update Problem

#15 Post by CBE » Fri Mar 25, 2022 2:24 am

axur-delmeria wrote:
Wed Mar 23, 2022 1:47 am
Have you removed the currently installed Intel drivers via Device Manager and installed the previous in the same manner?
Yes. Removing it, the icon in the device manager disappears. However I can't install the driver version .2622 via the device manager because it is not found/recognised. Neither pointing to the exe nor pointing to the directories where the exe installes to, If I manually install it via the .exe a seemingly succesfull installation (s. video below) doesn't result in any system-changes as in the other driver versions...

https://webmshare.com/play/9xDEW

At the end of the clip, when the "Intel Boost Technology Driver" is installed, this is where my system recognizes the graphics card with the other two driver versions :/
It's super annoying.
When I read your previous posts again, I think I found the problem!
You have a Step 4-B picture with Search for drivers in this location:
C:\Users\DELL\Documents.
Notice the Username? :mrgreen:
The danger of using images :D I made shure to check for any directories where the driver could possibly sit, making shure it was the correct user name. Thanks anyway for your thoroughness!

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Re: T410 Intel HD Graphics Windows Update Problem

#16 Post by axur-delmeria » Fri Mar 25, 2022 4:44 am

I downloaded the driver from Intel's website: https://www.intel.com/content/www/us/en ... 4-exe.html and extracted it to a new folder using 7-zip. I've found that the drivers for Intel HD graphics are in the "Graphics" subfolder-- browse to that directory when manually installing the driver.
Planned Purchase: T480s i5-8350 FHD Touch
Impulse Buy: Thinkpad not named for safety reasons :lol:
RIP: X220 4291-C91 X61 7676-A24 760XD-U9E :cry:

CBE
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Re: T410 Intel HD Graphics Windows Update Problem

#17 Post by CBE » Sat Mar 26, 2022 3:58 am

axur-delmeria wrote:
Fri Mar 25, 2022 4:44 am
I downloaded the driver from Intel's website: https://www.intel.com/content/www/us/en ... 4-exe.html and extracted it to a new folder using 7-zip. I've found that the drivers for Intel HD graphics are in the "Graphics" subfolder-- browse to that directory when manually installing the driver.
Ah, what a relevation!

Ok, maybe the last time I need your help – let's hope for: Trying to update the drivers I select the directory of the extracted driver but the device manager tells me that "the best drivers are already installed".
BUT removing the drivers the entry for the Intel HD Graphics card is gone. Which is makes i problematic to repeat the step where I point to the folder because it seems that the only way to do so is to select the device in the list and update?
It seems that the Intel hd graphics entry is not hidden nor in another category. (There is a VGA controller but you can't change it's drivers.)

Only thing is switching on the internet until windows installs the dreadded newer drivers, making the entry in the device manager reappear again...

What's odd is that pointing to the directory is of no succes while selecting an available driver is, even if the driver is "older" than the installed one: After win update version .2900 is used. Installing .2622 by pointing to the extracted folder isn't working as "the best driver already is installed" but selecting v .2253 in the list (lower red box) works perfectly fine...
Image

I mean it can't be that hard :D

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Re: T410 Intel HD Graphics Windows Update Problem

#18 Post by RealBlackStuff » Sat Mar 26, 2022 5:11 am

Since you have the driver that you want in the "Graphics" sub-dir, disconnect 'permanently' from the internet, uninstall whatever current graphics driver you have, then reboot.
Now install that "Graphics" driver and check if it works.
Set Windows Update to Never.
Reconnect your internet and live happily ever after.
Lovely day for a Guinness! (The Real Black Stuff)
Lenovo: X240, X250, T440p, T480, M900 Tiny.

PS: the old Boardroom website is still available on the Wayback Machine
.

axur-delmeria
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Re: T410 Intel HD Graphics Windows Update Problem

#19 Post by axur-delmeria » Sat Mar 26, 2022 6:02 am

Drivers aren't automatically deleted when you remove a device from Device Manager.
I wonder... I haven't tried this, but this might work:
  • Disconnect from internet
  • Search for igdlh64.inf and igdlh64.pnf in C:\Windows\System32\DriverStore
  • Rename them (you'll need Admin privileges)
  • Remove the HD Graphics in Device Manager (if there's an option to delete the driver, do that too)
  • Reboot
  • Hopefully Windows starts looking for a driver. When it does, point it to the directory that contains driver version 8.15.10.2622
Planned Purchase: T480s i5-8350 FHD Touch
Impulse Buy: Thinkpad not named for safety reasons :lol:
RIP: X220 4291-C91 X61 7676-A24 760XD-U9E :cry:

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Re: T410 Intel HD Graphics Windows Update Problem

#20 Post by dr_st » Sat Mar 26, 2022 10:53 am

axur-delmeria wrote:
Sat Mar 26, 2022 6:02 am
Drivers aren't automatically deleted when you remove a device from Device Manager.
I wonder... I haven't tried this, but this might work:
I wouldn't advise messing with the driver store this way.

Unless it is an inbox driver (shipped with Windows), there is always a way to delete the drivers, either by ticking "delete driver software" when uninstalling, or by invoking pnputil with the right command line arguments.
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Re: T410 Intel HD Graphics Windows Update Problem

#21 Post by JBUK » Sat Mar 26, 2022 12:33 pm

CBE wrote:
Sat Mar 26, 2022 3:58 am

Only thing is switching on the internet until windows installs the dreadded newer drivers, making the entry in the device manager reappear again...
You can stop this from happening by downloading WinaeroTweaker then search within it for driver and select the option to 'Turn of driver updates via Windows Update' and you will then stay the way you are forever and no annoying updates will disturb your equilibrium.
Where to begin......
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