T4XX/T5XX Shipping Thread

[Dm2703]

Hi, I ordered it maxed at on 1/6 at midnight on the west coast.

original estimate: 1/12,
Second estimate: 1/18
Third estimate: 1/26
then- taken off the internet site
email once- no answer
email twice- told my inquiry has been moved.

in the mean time i'm struggling with a 6 year old T42 with tape holding my screen to the hinges.

[swerrrvin]

My order also went through the ship date slippage progression before finally bombing out. There was also the weird factory rejection status it went through too.

I'm gonna give my sales rep a call today and see what we can do. With the snow storm yesterday the mood at the sales center was tense and hectic. Hopefully, things will be a bit more chill today...and we can get my T410s in the mail!

I feel ya bro. I'm struggling with a borrowed T43 with a dirty failing fan and occasional motherboard errors. My six year old T42 workhorse failed in November.

[archer6]

Welcome to the chaotic disorganized (or at least it seems that way) world of Lenovo. The trend that I have experienced this year, and during the last half of 2009 is one of misinformation, a distinct disconnect in communications, and general "all talk and questionable actions". The company I once admired seems to be drifting in a sea of new model creation, faster that they seem to be able to manage. Or perhaps that's simply how it appears. Who knows? I most certainly don't.
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I do know that I have a new T510 in the UPS system on its way to me. Frankly, I have lost all enthusiasm and they've taken away the "fun of getting a new computer" with all the "stuff" I've had to go through from the moment I placed the order till now. Furthermore I now feel as though I'm about to "gamble" when I open the box to find a mushy keyboard or DOA computer. My position is these should be tested sufficiently to assure one gets what they paid for. That said I do understand that DOA's do happen. However I believe the owner should then get a new computer instead of having to send it into the shop to be ripped apart by the techs that don't even clean it up before they send it back (been there done that). Thus the "gamble" is if I open the box and end up having to return it, that will cost me a bit over $300. A heavy hit for nothing. So much so, that I've already decided if that's the case I'm NOT returning it and giving lenovo $300 of my money. I'd rather take the loss and discount it heavily as I sell it to someone in the local computer club.
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Cheers...

[hart22]

Ordered a T410 today with an estimated ship date of 2/10. I did speak with a rep before ordering who mentioned that because of the Chinese New Year holiday over where the machines are assembled some warehouses would be shut down starting today extending until next Tue. He said my order should probably ship at the latest the end of the week of 2/15, perhaps sooner depending on if it went to an open warehouse. We'll see how it goes.

As an aside, I believe this is my first post in more than half a year. Noticed many regulars promoted to mods, and mods to admins... nice!

[swerrrvin]

OK I got my nirvana vibe going this morning and call Lenovo again. Here's what's going on now. Apparently, they are having supply issues with the 540M processor and maybe the switchable graphics. They say that I can wait and my order will go through when the supply issues are resolved. Unfortunately, there is no hard ETA on this but he "expects" it to be resolved in a "week or two"

In regards to the new quote for available now lower spec'd T410s' (with 520M and Intel only graphics), I explained again how it seemed unreasonable that they are offering me lower spec'd machine for the same price as the previous high-spec'd machines I ordered. This sales guy agreed. He said the new machines based on the lower specs should be ~300 cheaper per machine. I said, cool, send me a new quote with the updated prices. I plan to wait a bit to see if they can fulfill my original order. Otherwise, I'll go with the new quote.

[Vempele]

This sales guy agreed. He said the new machines based on the lower specs should be ~300 cheaper per machine.

Wow, that's sweet. The processor difference is only 133 MHz and $32 (if you buy a thousand of them directly from Intel ).

[archer6]

My completed T510 sits trapped in customs here in the US. Its Day 5, and my phone calls have not produced any reliable information. Finger pointing prevails as customs insists they are waiting on Lenovo for the proper documentation. Lenovo's latest response is "we're working on it" *sigh* yeah right! When asking them for a "rough estimate" of how long it might be...well... Let's just say the silence on their end of the line is deafening.

[swerrrvin]

Worth the wait!

[archer6]

Worth the wait!

Congrats!
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Now... Where's your report?
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Ha...ha...ha...
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Enjoy!

[swerrrvin]

Doh! My sarcasm gets me in trouble.

I'm still on the waiting bandwagon and have not received my T410s yet. Nor, has the status of my order been updated. Still expected ship date of 2/12.

On the positive note, I think I read somewhere that someone's T410s without switchable and with a 520M shipped on 2/4.

Update:

Here's the link http://forum.notebookreview.com/showthread.php?t=456847

[archer6]

How funny..ha..ha.. You got me on that one!
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I'm still waiting too. This really is getting comical.
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Cheers...

[DenverBrian]

My T500 order date is 2/4 and estimated ship date is 2/25. Ugh.

Update: Double ugh. Today's the ship date, right? Not anymore...the new ship date listed is April 20. You have GOT to be kidding me.

I'll be canceling tomorrow.


Quantity Part No. Description Est. Ship Date Item Price Line Total
1 2081CT CONFIGURED SYSTEM
04/20/10 $1,101.85 $1,101.85
44C6206 SBB I.CR2DUO PR P8700(2.53GHZ
45M3090 VBB GENUWIN7PROFES.64
45M3686 SBB GEN WIN 7 PRFS 64 US EN
44C1924 SBB 15.4 WSXGA+ TFT
44C8655 SBB AMD M86M SWTGR 256MBNONAMT
42X6309 VBB 4GBPC3-8500 1067MHZ2DIMM
42X6355 SBB KYB US ENGLISH
44C1927 SBB ULTNV(TR.P.+TOUCHPAD)+FIN
44C1917 VBB INTEGRATED CAMERA
45M3936 SBB 500GB HARDDISKDRIVE7200RPM
44C1931 SBB DVD REC8XMAXDUL.ULT.S.SATA
42X6310 VBB EXPR.CARD SLOT/PCCARDSLOT
62P6054 VBB INTEGR.BLUETOOTH PAN
44C8733 SBB THINKPAD B/G/N
44C1928 SBB INTWIRELESSWIDEAR.NETW.UPG
41W1508 SBB 6 CELL LI-ION BATTERY
39T6442 SBB COUNTRY PACK NORTH AMERICA
45M3942 SBB LANGUAGE PACK US.ENGLISH
41C9335 2YR Depot + 2YR ADP

[Harryc]

I pulled the switch on a T410 today (2/10/2010) ... every option except SSD since I have an Intel X25-M (160GB) here. Ships in 21 days (3/1/2010), I hope.

PRODUCT DESCRIPTION QTY
======================================
SYS.2516CT CONFIGURED SYSTEM 1
2516CTO THINKPAD T410 - 1 YEAR 1
45M4819 SBB INCR I7-620M 2.66GH 1
45M3090 VBB GENUWIN7PROFES.64 1
45M4918 SBB G.WIN.7PROF64US ENG 1
45M4798 SBB 14.1WXGA+TFT,W/LEDB 1
45M4792 SBB NV.NVS SW.GR.256MB- 1
45M4813 SBB 56KV.92DESIGNEDMODE 1
42X6309 VBB 4GBPC3-8500 1067MHZ 1
45M4839 SBB KEYBOARDUS ENGLISH 1
45M4802 SBB U.N.T.POI.+T.PADW/F 1
45M4834 SBB CAMERA SUBCARD 1
45M4827 SBB 320GB HARDDISKDRIVE 1
45M4820 SBB DVDREC8XMAXD.L.U.SL 1
45M4836 SBB SMARTCARD 1
45M4816 SBB 9CELLLI-ION BATTERY 1
39T6442 SBB COUNTRY PACK NORTH 1
45M3043 SBB BLUETOOTH W/ANTENNA 1
45M4804 SBB IN.CENT.ULTIMATE-N 1
45M4809 SBB IN.MOB.BROAD.(3G)-Q 1
75Y0098 SBB OPEN SM CRD VERIZON 1
45M4874 SBB LANG.PACK US ENGLIS 1
60Y6003 SBB CL.PLATET410WLAN/WW 1
60Y6010 SBB SYS.LABW.COMPL.ID:T 1
44C8401 SBB ENERGYSTAR 4.0 TIER 1
60Y6006 SBB NEWIN.LAB2010IN.COR 1
75Y1067 SBB 14.1WXGA+LED B/L11N 1
60Y6001 SBB MECHMISCPARTS 1
45M3419 SBB MSLAB.(WIN.7STANDAR 1
75Y0781 SBB ODD SW DVD REC VW7 1
45M4911 SBB PACKAG.MOWEXCEPTCN, 1
60Y8395 SBB NVDNVS SWTGR256MB-A 1
44C7956 SBB 2GB PC3-8500 DDR3 S 2
45M4795 SBB BAS.2NDTOUCH-NV.SWI 1
60Y5996 SBB WLAN MISCPAR.-3X3HA 1
60Y6000 SBB WWAN M.PAR.-GOBI200 1
60Y6033 SBB FCCLABEL 1
60Y6012 SBB GEOLABELUS,WLAN,BLU 1
44C1408 SBB WWAN STICKER 2 1
60Y6054 SBB VERIZONOPTION 1
45K5972 LENOVO THINKPLUS DEPOT 1

Edit: Status: Shipped on 02/24/2010
02/24/2010 8:50 P.M. DEPARTURE

[archer6]

Finally the tug o war, and finger pointing between US customs and Lenovo is over. My T510 arrived less than an hour ago.

Cheers...

[Tony Chan]

Reviews !!! reviews !!! Plzzzzzzzz !!!

[swerrrvin]

Finally the tug o war, and finger pointing between US customs and Lenovo is over. My T510 arrived less than an hour ago.

Cheers...

Sweet! Don't forget the review and impressions!

[Dm2703]

Hi
I got an email telling me that if I don't confirm my order they will cancel it...
-David

[Gex]

My Est. Ship Date got pushed back from 02-16-2010 to 04-19-2010!

[forcelite2]

FYI All,

I placed an Lenovo outlet order 2-14-2010 and they shipped it today 2-17-2010.

Seems the outlet is shipping quickly. Does anyone know about how long the shipments take to get to the west coast (California)

I think the outlet is the way to go.

Processor Intel® Core™2 Duo T9600 (2.80 GHz, 6MB L2, 1066 MHz FSB)
Operating System Genuine Windows 7 Professional 32
Outlet Part Number 208R8HCVRF
Condition New
Display 15.4” WSXGA+ (1680 X 1050) TFT
Total Memory 3GB (1GB & 2GB) PC3-8500 DDR3 SDRAM 1067MHz SODIMM Memory
Hard Drive 80GB SATA 1.8" SSD Solid State Drive
Graphics AMD M86M Switchable Graphics 256MB
Optical Device DVD Recordable 8x Max Dual Layer Ultrabay Slim
Wireless Intel WiFi Link 5300 (3x3 AGN)
Mobile Broadband Integrated Wireless Wide Area Network upgradable
Battery 6 Cell Lithium Ion Battery (6.5 Hour Run Time)
Limited Warranty 1 Year Warranty
Color Black
Bluetooth Yes
Integrated Camera No
Fingerprint Reader No
Keyboard/Pointing Device UltraNav (TrackPoint and TouchPad)
Manufacturing part number 2081CTOR8HCVRF

What do you guys think of these specs? I really wanted an SSD Drive, the 6meg version of intel processor, the upgraded AMD graphics card, and the good higher resolution screen

All for under $1000 - New laptop

Very exited
Force

[UberSteve]

I pulled the trigger on this today:

SYS.2901CT CONFIGURED SYSTEM 1
41W1787 SBB CPK NORTH AMERICA 1
45M3419 SBB MSLAB.(WIN.7STANDARD) 1
45M4805 SBB IN.CENTADV.-N+WIMAX 6250 1
45M4809 SBB IN.MOB.BROAD.(3G)-QUALCOM 1
45M4839 SBB KEYBOARDUS ENGLISH 1
45M4918 SBB G.WIN.7PROF64US ENGLISH 1
60Y6005 SBB NEWIN.LAB2010IN.COREI5VPR 1
60Y6055 SBB AT+TOPTION 1
60Y6826 SBB ITGRMA5700MHDIC2DPRI5-520M 1
60Y6836 SBB BASE 2ND TOUCH-INT INT GR 1
60Y6838 SBB 14.1 WXGA+ TFT,LED BCKLGHT 1
60Y6840 SBB DVD RCRDBL8XMAXDLLAYULBSLM 1
60Y6845 SBB 128 GB SLD STDR,SRATA 1
60Y6850 SBB LANGUAGE PACK US ENGLISH 1
60Y6891 SBB WLAN MISC PRTS-2X2WMX HLH1 1
60Y6892 SBB WWAN MISCPARTS-GB2000 FLF1 1
60Y6893 SBB MECH MISC PARTS 1
60Y6895 SBB CLRPLFRT410SWLAN+WPAN+WWAN 1
60Y6898 SBB SYSTEM LBLWCMID:TP00003 1
60Y6900 SBB GEO LABEL US, WLAN, BT 1
60Y8479 SBB IGM5700MHDICI5-520MP2.40GH 1
75Y0571 SBB WIMAXOPTIONUSCLEAR 1
75Y0781 SBB ODD SW DVD REC VW7 CRL 1
75Y0796 SBB 3 CELL ULTRABAY BTT 1
75Y1071 SBB 14.1WXGA+LED B/L11NWWAN,CM 1
44C7947 SBB ULNVTRKP,TCHPD)FNGRPRREAD 1
44C7954 SBB 6 CELL LI-ION BATTERY 1
44C7956 SBB 2GB PC3-8500 DDR3 SDRAM 2
44C7970 SBB CAMERA SUB CARD 1
44C7973 SBB 5-1 MEDIA CARD READER 1
44C7986 SBB SIM CRD ATNT: USA 1
44C8077 SBB PCKAGING US 1
44C8355 SBB FCC LABEL 1
44C8401 SBB ENERGYSTAR 4.0 TIER 2 PACK 1
45M3043 SBB BLUETOOTH W/ANTENNA 1

Est. shipping date...04/21/10 Crazy!

[Gex]

Now I got an email from them trying to quote me a lower speced machine at the same price?!

This is total BS!

This new quote is for the 520M processor vs the 540M.
No nvidia graphics.
5-1 media card reader vs 3-1.

Other stuff may have changed but I won’t be accepting this quote and may cancel my order completely.

[swerrrvin]

Feel ya pain bro. Same thing happened to me.

I canceled my order on 2/12. My ship date was pushed back again until 4/21... I'm gonna hold off indefinitely, until at the very least someone receives a T410s machine and a review or something is posted that re-affirms this machine is worth it...in my heart, I know they will eventually be, but darn Lenovo you hurt me too much for the moment and I can take it no longer!

On a positive note, after having canceled my order, bitter and disappointed I went through my pile of old broken T's, dug up the service manual, and repaired an old t43 and built a franken T42. Both machines now rock pretty hard. Perhaps, I didn't need a hot new T410s after all...

[Gex]

I canceled my order as well

Good thing I picked up a T400s to hold me over!

[hart22]

My estimated ship date was pushed from 2/10 to 3/1. Yesterday I called Lenovo about it and spoke with a very helpful representative who said he'd look into my order to see if there was any way it could possibly be expedited. He said to wait two days for an updated status with a better shipping estimate.

Today I received a confirmation e-mail saying my order was shipped. This time at least I had a very positive experience with Lenovo customer support. I often hear that bad experiences are at times overrepresented in forums like these because people who don't have problems don't need to speak up. Just adding my case as a data point.

Oh, and from above it seems I ordered basically the same machine as Harry, except with a 500 GB 7200 RPM HD (waiting until next year for the new generation of Intel SSDs which are supposed to debut Q4 of '10) and no smart card. Hope yours ships soon too.

[Dm2703]

My order is scheduled to ship 4/22. the machines is watered down (obviously), they were nice about it and took 100 dollars off. Still, i have no clue how to make it faster. I swear i'm one impulse away from switching to a thinkpad pro...

[DenverBrian]

OK, I lied in my previous post. I decided to wait another week, and am...somewhat...glad I did.

My T500 order date was 2/4.
First estimated ship date was 2/25.
Revised estimated ship date was 4/20, which didn't get updated until 2/25.
Last week, a Lenovo rep said "we'll probably ship it next week, so you may want to wait until Wednesday or so." I did. On Wednesday the ship date remained 4/20. I decided to wait a bit longer.

Today: It has shipped! I'm awaiting tracking info tomorrow.

I'm happy that I'll be getting a great T500 that will work with my existing docks and become part of my wonderful ThinkPad legacy: T60p (what I'm typing on now)...T42...T41...T30...T21...T770...T760CD.

I'm livid that Lenovo is so blase about shipping their product. It's 2010. This should be a one-week process. Instead, they first need 3 weeks...then they claim they'll need 10 weeks...and finally they settle on 4 weeks (probably closer to 5 when it's actually in my hands).

I'm sad because this means that the T500 will probably be my last ThinkPad. You just can't run a business this way and continue to erode the goodwill that IBM bequeathed to you, Lenovo.

[Dm2703]

For the record my T410s has shipped. exactly two months later. I'm not happy, but at least it's coming and this long nightmare is over.

[DenverBrian]

The T500 is in my hands.

34 days from ordering to receipt.

We'll find out tonight if it's been worth it. Probably yes, but in two or three years when I go to purchase new, Lenovo will almost certainly be off my list.

[Dm2703]

Received it. will post impressions elsewhere.

[TLdAnon]

Man, you guys sure know how to scare a guy!!

I've recently ordered my T510 (The 9th of March) and was told my ship date aught to be the 18th.

*crosses fingers*

Wish me luck guys! You know how it is wen you get a new toy! You want to play with it right away! You open the thing up in the car on the way home and end up losing a piece or two during the drive! Haha

~Tyrae