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T400 w/Discrete Graphics gives blue screen of death

Posted: Mon Sep 08, 2008 6:54 pm
by mjfu
Hey guys,

I just received my T400 with discrete graphics. Upon booting it up for the first time, Vista Basic told me that the computer had failed to shut down properly (I'm guessing at the factory). I started it normally (not safe mode) and it booted to Vista, but the System Preparation v. 3.1 popped up and asked me what I wanted to do. I selected "Enter System Out-of-Box Experience (OOBE)" and it did its thing and the system seemed to work properly after that.

After playing around with the features a little bit, I decided to close the lid and let it go to sleep and then wake it up. After waking it up, the screen showed the desktop, then black, then I got a Blue Screen saying that a device driver entered an infinite loop.

I was able to reproduce this problem several times and decided to change the BIOS settings to run only integrated graphics. The system worked fine under integrated grahics so I decided to run System Update and Windows Update and updated the Power Manager also. After that, whenever I set the graphics settings in BIOS to hybrid or discrete only, the computer will boot into vista and then give a blue screen just after flashing the desktop onto the screen.

Anyone else face this problem? I'm currently restoring the hard drive to the factory image to see if that helps.

I really can't believe the notebook left the factory like this.

Posted: Mon Sep 08, 2008 10:03 pm
by kingweb
I would just do a complete factory restore using R&R. That way you know everything is "clean".

Posted: Mon Sep 08, 2008 11:40 pm
by mjfu
Update***

So I restored to the factory image and i'm back at square 1, it returns to the same state I started with, complete with the bad shutdown warning....they shipped my laptop with a bad image i guess...

Posted: Mon Oct 27, 2008 4:51 pm
by mjfu
**update

Problem fixed, it was a faulty main board. I shipped the laptop into the depot and they had to replace it. Now everything works.

So yeah, they shipped my computer with a faulty hard drive image and faulty main board.