New fingerprint reader problem on T400
Posted: Thu Oct 09, 2008 6:33 pm
My system had been running perfectly up until the past few days. It started with the fingerprint reader only working on a new boot, but not working after sleep or locking the computer, but now the system won't load to the point where you can swipe your finger at all, it will instead just say "Please wait" indefinitely while it thinks about something.
I've tried a few things, including disabling the fingerprint software in MSCONFIG. This speeds things up a bit but performance is restored to normal only when I've completely uninstalled it (I may be missing something I can turn off in MSCONFIG to completely disable to software).
I also tried disabling the system, and clearing the saved fingerprints through the BIOS before reinstalling the software which hasn't helped so I think the problem is the software itself.
At this point I think I'm just going to have to disable the reader entirely by uninstalling the software. Anyone else run in to a similar problem and actually stumble across a solution?
I've tried a few things, including disabling the fingerprint software in MSCONFIG. This speeds things up a bit but performance is restored to normal only when I've completely uninstalled it (I may be missing something I can turn off in MSCONFIG to completely disable to software).
I also tried disabling the system, and clearing the saved fingerprints through the BIOS before reinstalling the software which hasn't helped so I think the problem is the software itself.
At this point I think I'm just going to have to disable the reader entirely by uninstalling the software. Anyone else run in to a similar problem and actually stumble across a solution?