Rescue and Recovery

[puma]

I have a t500 with windows 7 ultimate. When i go to run R&R to create a base image, it goes all the way to 100% and says finalizing, then that screen disappears and it just sits at 100% saying it has 0 seconds left... hangs. Thn explorer hang and it needs a hard reboot. Anyone else have this issue with Thinkvantage Rescue and Recovery?
Thanks MI

[Harryc]

Can't think of a reason unless the recovery partition is corrupt or is missing an update. Try using the Recovery Media (CD's) that you created when you first powered up the machine.

[puma]

Try restoring the whole machine from the disks you mean? I dont want to do that took too long to set this machine up. And I am doing the backup image to an ext USB hard drive.

[Harryc]

How much free space is on the external HD?

[puma]

300 gigs. I think I am going to just uninstall it thanks anyway. shame though i used to really like R&R.

[puma]

So I just thought of something, I went to uninstall the R&R software and then reinstall in a last ditch effort. When I went to reinstalll I noticed it asked me to suspend the bitlocker which i have enabled. Do I have to suspend bitlocker WHILE i take a backup maybe?