Thinkpads Forum

Some time ago I have a question I'd like to clarify.
I'll try to summarize it because I don't want to generate confusion.
First of all, I want to clarify that I live in Argentina.

Last year I bought a thinkpad (T500 2081-CTO) to a college roommate.
He came from the United States for an internship (for a six months), where he brought the thinkpad, who had just bought one months ago, in June 2009.
I have the box it says the computer was manufactured on : 2009 - 06 - 04
And the warranty page says that it expired on the same date: 2009 - 06 - 04

Supposedly, the warranty is one year, and lately I'm having problems with my thinkpad boot, a problem that I detailed in another post (http://lnv.lithium.com/t5/T400-T500-and ... 789#M18371)

I wonder if I can make a warranty claim in Argentina.
My problem arises from the hand that I am not who bought the Lenovo computer, much less I have the ticket of the purchase. Furthermore, this computer is not in the country where they buy, and as I have understood, was not declared at customs, when he entered the United States to Argentina.

On the other hand, the warranty was one year, and when checking on the website of Lenovo, said that the security was in force, which expired in just one year. A few months later, not really because the warranty expired, but the year has elapsed since the purchase.

In short, I may contact Lenovo to use the warranty? My thinkpad clearly has less than a year of use and is in excellent condition, except the boot problem, I'd like to solve.
Security is a motherboard problem, and what I have read in the forum, was apparently common in T400/500 series, and I read of several users that they lenovo change the system board.

Any suggestions?

Thank you for taking the time to read these words, and I apologize if something is not understood, the problem is that my English is a bit basic.

See you

The warranty follows the laptop, NOT the original purchaser.
If he purchased it in the US, then it should have a US warranty and not an international warranty. I don't think you can make a claim, however unless you can send it to someone in the US. It is also possible to simply pay money for the repair and forget about the warranty. It will get repaired, but that would be very expensive.
But the fact that you and the laptop are in Argentina does not mean that it caused the warranty to expire on the same day it was made.
This is all very strange.
I am sorry I can't help any more.

Yes? But my thinkpad T500 have international warranty. But the web page say that is expired :s very very strange

Can you send me the serial # from the bottom of the machine on PM?

takedown wrote:I have the ticket of the purchase

[snip]

But my thinkpad T500 have international warranty. But the web page say that is expired :s very very strange

What exactly is printed/written on the "ticket of the purchase"?

Cheers,

Bill B.

I have the ticket of the purchase

Those were not my words, not taken out of context.
Exactly what I said was:

much less I have the ticket of the purchase

Which means, in other words, I don't own that ticket.

Unfortunately reading the lenovo web site, I find this:

Argentina : Customers requiring International Warranty Service in Argentina will be asked to provide the appropriate supporting documentation to prove proper importation of the machine.

http://www-307.ibm.com/pc/support/site. ... 8926#lkiws

That confirms that I just lost my last hope.

Looking for a solution to this problem, I discovered that the problem is the wireless card.
The wireless card works perfectly, but when the notebook is turned on, for some reason, sometimes restarts, as told above.
If the notebook is restarted, the most common is to re-ignite and re-started again, so 4 or 5 times until it turns on normally.
What alerted me to this, it always restarts at the same time, when the operating system loads the hardware modules (drivers). This in windows can't be appreciated as windows display a beautiful progress bar without any info, but gnu/Linux have a detail of the boot process, and I note that always happened at the same time (Loading modules...).
The solution I found was turning on the computer with wireless card locked (hard lock), and once the operating system became the stage of module loading, only then I unlock it.
The good news is that everything works perfectly, the trouble is that I have to remember to block the wireless card every time I turn on the notebook.

What causes my attention is that starting the notebook with wireless card blocked, is that the operating system loads the modules anyway, and secondly that the wireless card works perfectly.

It may qualify for IWS. You need to check the website yourself by entering the appropriate information. The most important point is if your warranty expired.

According to Lenovo's International Warranty Look Up site, machine type 2081 does qualify for international warranty service. The local contact number is 0800-666-0011. Good Luck.