T401 Overheatin​g and shutting off while docked

T400/410/420 and T500/510/520 series specific matters only
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bradhs
Posts: 47
Joined: Tue Aug 15, 2006 12:26 am
Location: San Diego, CA

T401 Overheatin​g and shutting off while docked

#1 Post by bradhs » Thu May 20, 2010 12:51 am

My T401 is overheating and shutting off while docked. It gets real hot, fan spins at full blast and then bam, it turns off. Yes, I am doing multiple tasks at the same time, compiling code, syncing iTunes, zipping a 1 GB file. My old ThinkPad's never shutdown. Not sure why this one will overheat and shutdown.


Any ideas much appreciated.

100% hot off overheat turns

bradhs
Posts: 47
Joined: Tue Aug 15, 2006 12:26 am
Location: San Diego, CA

Re: T401 Overheatin​g and shutting off while docked

#2 Post by bradhs » Thu May 20, 2010 1:39 am

More info...

When the laptop is docked and you run a multi-process application and max out the processors the laptop will shut down due to thermal overheating.

A quick and easy way to kill the ThinkPad T401 is to run iTunes that is connected to a library on a server, then plug an iPad and sync up the video, music and pictures from your albums. The iPad requires the photo’s to get compressed which requires a significant amount of power from the computer. iTunes leverages the multi processors by spawning 4 iTunesPhotoProcessors as you can see below. Those processes along with the iTunes.exe, AppleMobileDeviceHelper and iTunesHelper cause the laptop to overheat and shutdown. Every single time.

I was also able to reproduce this while zipping a massive 2GB file and compiling code in Visual Studio, working in Excel, email open and copying a file up to our datacenter servers.

Room temperature is 71 degrees about 11:30pm at night in San Diego, CA. Heater is off, regular room temperature. Humidity is typical San Diego, just perfect.

avi10000
Posts: 3
Joined: Mon May 03, 2010 4:13 am
Location: Rehovot, Israel

Re: T401 Overheatin​g and shutting off while docked

#3 Post by avi10000 » Thu May 20, 2010 2:09 am

Hi bradhs,

Does your 410 have a discrete graphics processor?
If so, then without switchable graphics takes extra power - always.
But I didn't think it should get so bad as that so as to make it shut down.

- avi

GrandMasterKhan
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Location: Honolulu, HI

Re: T401 Overheatin​g and shutting off while docked

#4 Post by GrandMasterKhan » Thu May 20, 2010 8:45 am

Turn on the AC to max and lowest temp. I find that helps cool electonics. Humidity is a big enemy for electronics. Hard to beleive its cold/cool in SD as near the equator.
T61
Aloha!

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