T410 keyboard randomly stops working

T400/410/420 and T500/510/520 series specific matters only
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usher
Posts: 2
Joined: Sat Jul 10, 2010 1:55 pm
Location: Alexandria, VA

T410 keyboard randomly stops working

#1 Post by usher » Fri Aug 20, 2010 11:04 am

Running Windows 7 x64 Enterprise edition and recently started having issues where the laptop keyboard stops working. Mouse still works so it's possible to shutdown and reboot, but without connecting a USB keyboard there's no way to continue typing.

Rebooting and I'm back up and operational.

Looked in the error logs and don't see anything that would make me think that there's an issue (if someone can point me to what it should be) so I'm perplexed.

Just started happening this past week and I'm uncertain of any updates that have been pushed.

Thoughts? Anyone?

Colonel O'Neill
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Joined: Tue Oct 27, 2009 8:03 am
Location: Vancouver

Re: T410 keyboard randomly stops working

#2 Post by Colonel O'Neill » Fri Aug 20, 2010 11:31 pm

Any particular combinations that seem to be associated with the phenomenon? Heavy typing?
Maybe open it up and reseat the connector... :??:
W520: i7-2720QM, Q2000M at 1080/688/1376, 21GB RAM, 500GB + 750GB HDD, FHD screen & MB168B+
X61T: L7500, 3GB RAM, 500GB HDD, XGA screen, Ultrabase
Y3P: 5Y70, 8GB RAM, 256GB SSD, QHD+ screen

usher
Posts: 2
Joined: Sat Jul 10, 2010 1:55 pm
Location: Alexandria, VA

Re: T410 keyboard randomly stops working

#3 Post by usher » Sat Aug 21, 2010 9:55 am

Haven't found a particular key combination that makes a difference.

Never occurs when using an external keyboard.

Oddly enough, the Fn (Function) key still works and Function key combinations still work. Definitely perplexed.

Debating paving and reloading, but would hate to get into a cycle of doing so.

Colonel O'Neill
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ThinkPadder
Posts: 1359
Joined: Tue Oct 27, 2009 8:03 am
Location: Vancouver

Re: T410 keyboard randomly stops working

#4 Post by Colonel O'Neill » Sat Aug 21, 2010 11:13 am

Try booting into the Recovery environment to see if the keyboard goes funny in another OS. If it does, it'll likely be a hardware/BIOS issue. Otherwise it'll be some application/driver in the usual Windows environment that causes the issue.
W520: i7-2720QM, Q2000M at 1080/688/1376, 21GB RAM, 500GB + 750GB HDD, FHD screen & MB168B+
X61T: L7500, 3GB RAM, 500GB HDD, XGA screen, Ultrabase
Y3P: 5Y70, 8GB RAM, 256GB SSD, QHD+ screen

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