T400s warranty extension

T400/410/420 and T500/510/520 series specific matters only
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pdudas
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Location: Europe/Hungary/Budapest

T400s warranty extension

#1 Post by pdudas » Tue Jan 25, 2011 10:17 am

Hi,

I have a T400s, bought it on ebay (originally from UK).
Warranty expires in 2 weeks (2801, R8-ZXDTG).

Coumputer offers the possibility of warranty extension.
The necessary FRU# 45K5971, 2Year Basic Warranty extension.

How can I buy it? The Lenovo Slovenia says they cannot sell this for my notebook.
Online I cannot pay with paypal : it gives an error. Lenovo registration not possible (address not in US, UK,..)

Do you know how can I order and pay this warranty extension (online)?

Thanks in advance,

Pdudas

dr_st
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Re: T400s warranty extension

#2 Post by dr_st » Tue Jan 25, 2011 10:43 am

You cannot. Lenovo will not apply a US warranty extension to a UK laptop. Been there, done that. They might actually sell it to you, but it won't be activated, and you'll have to go through a ridiculous process to find out the reason and get your money back.

You need to call some Lenovo branch in Europe and find out what the warranty extension options they have. I believe, Slovenia and UK will have the same options, so you will be able to purchase it.

Lenovo's warranty extension system is ridiculously complicated and IMO stupid. I've been told they are working to fix it, but I'm not holding my breath.
Current: X220 4291-4BG, T410 2537-R46, T60 1952-F76, T60 2007-QPG, T42 2373-F7G
Collectibles: T430s (IPS FHD + Classic Keyboard), X32 (IPS Screen)
Retired: X61 7673-V2V, A31p w/ Ultrabay Numpad
Past: Z61t 9440-A23, T60 2623-D3U, X32 2884-M5U

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