has the "new" thinkpad keyboard been fixed yet?

T400/410/420 and T500/510/520 series specific matters only
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davesf
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has the "new" thinkpad keyboard been fixed yet?

#1 Post by davesf » Wed Feb 09, 2011 11:46 am

Has the "slow key release design problem" been fixed in the T410/T510/W510 series "new" thinkpad keyboard yet?

Has it been acknowledged by lenovo?

I'd really like to buy a W510, but I know that it uses the new keyboard design and the USB version of that keyboard I have is broken and unusable for me as a fast typist.

Background ---

I have been using thinkpad keyboards exclusively for years. On my desktops, I use the USB Travel Keyboard with Ultranav, and my currently laptops are a W500 and an X61 Tablet. Note that all of these are the classic Thinkpad keyboard before the 2009 redesign that made it into the T410 and T510.

The "new" thinkpad keyboard is distinguished by a taller ESC key and function keys aligned with number keys (i.e. F1 aligned with 1) instead of the old one where function keys are shifted one to the left (F2 aligned with 1).

Unfortunately, the "new" keyboard has a serious design flaw where slow physical key release rate causes trouble for fast typists (60wpm+). I can't use them at all, as I experience constant multi-shifting (where more than one character of a word is capitalized), and jumbled or lost keys (because the keyboard considers both keys pressed at the same time and confuses the keystrokes). You can read about these complaints here and elsewhere..

http://forum.thinkpads.com/viewtopic.php?f=2&t=84513

http://www.amazon.com/ThinkPad-USB-Keyb ... r-mr-title

Colonel O'Neill
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Re: has the "new" thinkpad keyboard been fixed yet?

#2 Post by Colonel O'Neill » Wed Feb 09, 2011 12:28 pm

They issued the BIOS patch fixing this a LONG time ago.
W520: i7-2720QM, Q2000M at 1080/688/1376, 21GB RAM, 500GB + 750GB HDD, FHD screen & MB168B+
X61T: L7500, 3GB RAM, 500GB HDD, XGA screen, Ultrabase
Y3P: 5Y70, 8GB RAM, 256GB SSD, QHD+ screen

davesf
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Re: has the "new" thinkpad keyboard been fixed yet?

#3 Post by davesf » Sat Feb 12, 2011 9:59 am

Colonel O'Neill wrote:They issued the BIOS patch fixing this a LONG time ago.
Does anyone here have a T410/T510 and 90wpm+ typing speed that can confirm the typing speed issue is fixed?

Since I own the USB version of this keyboard, and my background is computer engineering, I'm suspicious that a bios patch could fix this problem. The USB version of the keyboard does not involve Thinkpad BIOS at all, because I'm using it on a system from a different vendor. Do they have a fix for this?

From my testing, it appears the hardware sensor for the keys actually takes too long to release, which is what causes the double-shifting. I don't see how a software change could remedy this problem completely. It would simply be a heuristic workaround to attempt to 'correct' the hardware signals. However, if you then (for example) intended to hold shift during two keystrokes, the software "fix" would get in the way of what you intended to do.

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Re: has the "new" thinkpad keyboard been fixed yet?

#4 Post by anthean » Sat Feb 12, 2011 12:04 pm

I haven't had any keyboard problems since the BIOS update in late March 2010, but I admit I don't type at 90 wpm (and think even slower).
T41 and T410

"Come on in and buy the new squat screen. Squatter is better !"

Colonel O'Neill
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Re: has the "new" thinkpad keyboard been fixed yet?

#5 Post by Colonel O'Neill » Sat Feb 12, 2011 1:09 pm

According to Lenovo Knowledge Base, it's supposed to be fixed:
http://forums.lenovo.com/t5/T400-T500-a ... a-p/330895

The Lenovo Forum thread for this issue is here and includes some user responses post-BIOS patch:
http://forums.lenovo.com/t5/T400-T500-a ... d-p/201281
W520: i7-2720QM, Q2000M at 1080/688/1376, 21GB RAM, 500GB + 750GB HDD, FHD screen & MB168B+
X61T: L7500, 3GB RAM, 500GB HDD, XGA screen, Ultrabase
Y3P: 5Y70, 8GB RAM, 256GB SSD, QHD+ screen

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Re: has the "new" thinkpad keyboard been fixed yet?

#6 Post by erik » Sat Feb 12, 2011 10:27 pm

davesf wrote:Since I own the USB version of this keyboard, and my background is computer engineering, I'm suspicious that a bios patch could fix this problem. The USB version of the keyboard does not involve Thinkpad BIOS at all, because I'm using it on a system from a different vendor. Do they have a fix for this?
have you tried the latest driver?   http://www-307.ibm.com/pc/support/site. ... 73235.html

i don't have any issues typing on mine.   then again, i hunt-and-peck at a paltry 85 WPM. :lol:
ThinkStation P700 · C20 | ThinkPad P40 · 600

sweetness
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Re: has the "new" thinkpad keyboard been fixed yet?

#7 Post by sweetness » Mon Feb 14, 2011 12:48 am

I'm not sure exactly how fast I type, but it's faster than I can write by hand, and I have no problems whatsoever with the keyboard on my new T410. I'm comparing it now to my old T60 and the new keyboard feels like you have to depress the keys very slightly farther. This could be because it's new, and my T60 is a few years old. I have not had one instance yet on my new keyboard where I made a typing error unless it was my fault. Hope that helps.

vēer
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Re: has the "new" thinkpad keyboard been fixed yet?

#8 Post by vēer » Mon Feb 14, 2011 5:49 am

My T410 has no problems typing at full speed, so it seems.

Colonel O'Neill
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Re: has the "new" thinkpad keyboard been fixed yet?

#9 Post by Colonel O'Neill » Mon Feb 14, 2011 2:52 pm

I know of a T510 with a ~100WPM user that is doing fine.
W520: i7-2720QM, Q2000M at 1080/688/1376, 21GB RAM, 500GB + 750GB HDD, FHD screen & MB168B+
X61T: L7500, 3GB RAM, 500GB HDD, XGA screen, Ultrabase
Y3P: 5Y70, 8GB RAM, 256GB SSD, QHD+ screen

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