Lenovo shipping bad hard drives
Posted: Fri May 13, 2011 2:55 am
*RANT*
I have received about a half dozen Thinkpads over the last couple months with bad hard drives - mostly all Seagate drives. I call Lenovo and go through their phone process and they mail me a replacement drive only it also is bad right out of the box. All these drives have high numbers of reallocated sectors and any decent hard drive test would pick this up. This is by far the SMART attribute most indicative of a drive failing. Can it really be THAT hard for them to ship non-defective drives for warranty replacements???
I have received about a half dozen Thinkpads over the last couple months with bad hard drives - mostly all Seagate drives. I call Lenovo and go through their phone process and they mail me a replacement drive only it also is bad right out of the box. All these drives have high numbers of reallocated sectors and any decent hard drive test would pick this up. This is by far the SMART attribute most indicative of a drive failing. Can it really be THAT hard for them to ship non-defective drives for warranty replacements???