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SL500 video issue - help!

SL300/SL400/SL500, L400-L420 and L500-L520 series specific matters only
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Location: West Des Moines, IA

SL500 video issue - help!

#1 Post by cshuy » Mon Oct 28, 2013 10:47 am

this past weekend, prior to rebooting, the screen resolution was the highest possible.

I then rebooted because I needed to, and since then the screen got stuck at 600x480 and 4 bit color... and when I try to change it, it sticks at the lowest settings.

When I went into the BIOS and re-set things to "manufacturer default", booting will only get past the splash screen for Windows XP... then there is a flicker on the BSOD, with an indication of a memory error... and then it reboots... to the "windows did not shut down properly" screen, and regardless of what I try (Safe Mode, Last known working settings, boot normally) it does the same thing.

Does anyone have any advice?

I'm suspecting at this point I may need to get a new laptop... since this one is 4 years old.
Formerly owned: Thinkpad 1400i, 750, T30, R61e, Thinkpad SL500, IdeaPad s10-3t
Currently own: X131e Intel, Yoga, and IdeaCentre

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Joined: Fri May 13, 2005 1:33 pm
Location: Minnesota

Re: SL500 video issue - help!

#2 Post by ZaZ » Tue Oct 29, 2013 3:18 am

Try using a Linux Live CD to see if it boots normally. That should tell you whether it's a software or hardware issue. I'd say if it gets to the splash screen and can boot to last know configuration, a software issues seems more likely. Maybe rolling back to when worked via system restore could help. You could try testing the memory too, only if to rule it out.
ProBook 470 G3

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