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No webcam and Mic - sl500 model 2746

SL300/SL400/SL500, L400-L420 and L500-L520 series specific matters only
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gianry
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No webcam and Mic - sl500 model 2746

#1 Post by gianry » Thu Apr 02, 2020 8:41 am

Hi,i
I've got an SL500 model 2746 built in 2009
I've noticed that webcam and internal mic doesn't work.
I thought an hardware failure in the bord with cam and pair of microphone and I bought one used on ebay.
operating system still doesnt' detect webcam hardware and internal mic doesnt record nothing.

i've found in the hiden hardware the old webcam drivers . I removed the hidden device in the device manger . The recognition now doesnt dinf anything.

could you help me ?

thanks

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Re: No webcam and Mic - sl500 model 2746

#2 Post by TPFanatic » Thu Apr 02, 2020 11:27 am

Might be possible to look in BIOS and see if webcam and microphone are disabled. SL500 uses Ideapad BIOS so I can't walk you through it.
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gianry
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Re: No webcam and Mic - sl500 model 2746

#3 Post by gianry » Thu Apr 02, 2020 12:28 pm

in BIOS all the devices are enabled

gianry
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Re: No webcam and Mic - sl500 model 2746

#4 Post by gianry » Sat Apr 04, 2020 12:51 pm

I've installed the original os with restore CD set and Hardware still issing in device manager.
Now I'm sure its an hardware failure.
I bought an used csamera too. Now I'm not so sure it is the camera issue, could be an issue on mainbaord.
I've checked the cable too.

gianry
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Re: No webcam and Mic - sl500 model 2746

#5 Post by gianry » Mon Apr 06, 2020 2:04 pm

Hi, Id like to share with you the solution.
I've opened the lcd panel and I've found the cause of the issue.
There are 4 cables cut
I don't know how it was possible..

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Re: No webcam and Mic - sl500 model 2746

#6 Post by RealBlackStuff » Tue Apr 07, 2020 1:19 am

I guess a previous owner didn't like having a webcam in the laptop.
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gianry
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Re: No webcam and Mic - sl500 model 2746

#7 Post by gianry » Wed Apr 08, 2020 3:07 pm

RealBlackStuff wrote:
Tue Apr 07, 2020 1:19 am
I guess a previous owner didn't like having a webcam in the laptop.
I'm the previous owner. I bought it in the late 2009
The integrated cam worked till the 2015/2016.- only few days ago I tried to understand why it didnt work.

The cables cut wasnt in the display hinge where usually they moves .

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Re: No webcam and Mic - sl500 model 2746

#8 Post by RealBlackStuff » Thu Apr 09, 2020 1:17 am

In that case a gremlin cut the cable for you.
Either fix it by reconnecting/soldering/taping, or replace that cable.

gianry
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Re: No webcam and Mic - sl500 model 2746

#9 Post by gianry » Thu Apr 09, 2020 9:54 am

I've soldered them

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