Take a look at our
ThinkPads.com HOME PAGE
For those who might want to contribute to the blog, start here: Editors Alley Topic
Then contact Bill with a Private Message

R500 and No Sound

R400/R500 series specific matters only
Post Reply
Message
Author
nightninja96
Freshman Member
Posts: 124
Joined: Mon Sep 04, 2017 10:06 am
Location: Susquehanna Pa.

R500 and No Sound

#1 Post by nightninja96 » Sat Oct 20, 2018 11:53 am

Hello, I have an R500 I have been working on lately, but there is nosound, it is running windows 7 and I know the speakers work, but no sound! Any help is appreciated, thanks.

ajkula66
SuperUserGeorge
SuperUserGeorge
Posts: 16340
Joined: Sun Feb 25, 2007 11:28 am
Location: Brodheadsville, Pennsylvania, USA

Re: R500 and No Sound

#2 Post by ajkula66 » Sat Oct 20, 2018 12:13 pm

Boot a "live" Linux CD/DVD/USB and check whether there's audio in that environment.

If there is, you have a driver problem in W7.

If not, the audio chip on the board has gone south.
...Knowledge is a deadly friend when no one sets the rules...(King Crimson)

Cheers,

George (your grouchy retired FlexView farmer)

AARP club members:A31p,T43pSF

Abused daily: T61p

Work in progress: X60T

PMs requesting personal tech support will be ignored.

nightninja96
Freshman Member
Posts: 124
Joined: Mon Sep 04, 2017 10:06 am
Location: Susquehanna Pa.

Re: R500 and No Sound

#3 Post by nightninja96 » Sat Oct 20, 2018 12:17 pm

Ok, I will definitely try that out soon, is there a common problem with the R500's audio chip? Also, there is artifacting occurring during windows animations.

nightninja96
Freshman Member
Posts: 124
Joined: Mon Sep 04, 2017 10:06 am
Location: Susquehanna Pa.

Re: R500 and No Sound

#4 Post by nightninja96 » Sat Oct 20, 2018 6:41 pm

Ok, so i just got to booting off of a fresh Ubuntu Linux drive and tested the audio. So far, there is more audio then before... The headphone jack works now... still no sound from the speakers though :( Also, it seems that the graphical artifacting is gone too, so were making progress...

ajkula66
SuperUserGeorge
SuperUserGeorge
Posts: 16340
Joined: Sun Feb 25, 2007 11:28 am
Location: Brodheadsville, Pennsylvania, USA

Re: R500 and No Sound

#5 Post by ajkula66 » Sat Oct 20, 2018 7:07 pm

Interesting.

I presume that you've checked the speaker connections to the board ? Possibly cleaned the connection port ? I really wouldn't know what else to suggest at this point.

As for the graphic artifacts, that R500 is one of the more common ones with integrated graphics, correct ?
...Knowledge is a deadly friend when no one sets the rules...(King Crimson)

Cheers,

George (your grouchy retired FlexView farmer)

AARP club members:A31p,T43pSF

Abused daily: T61p

Work in progress: X60T

PMs requesting personal tech support will be ignored.

TPFanatic
ThinkPadder
ThinkPadder
Posts: 1108
Joined: Thu Jul 30, 2015 11:29 pm
Location: Boston, Massachusetts

Re: R500 and No Sound

#6 Post by TPFanatic » Sat Oct 20, 2018 7:24 pm

If you have RAM in unmatched pairs eg. a 2GB and a 1GB, a 4GB and a 1GB, or a 4GB and a 2GB the Intel GMA 4500 graphics will become corrupted. see: https://support.lenovo.com/us/en/solutions/ht001223

It can usually be solved by turning off Intel Virtualization Technology for Directed-IO (VT-d) in the BIOS. Then you can keep your mismatched RAM.

Or install RAM in matching capacities.
lenovo X230 i5 3320m IPS 8GB
lenovo T430 i5 3320m FHD 8GB
lenovo T500 P9700 WUXGA 8GB


Enable 2 finger scroll on any Synaptics touchpads with registry: http://forum.thinkpads.com/viewtopic.php?f=2&t=122612

nightninja96
Freshman Member
Posts: 124
Joined: Mon Sep 04, 2017 10:06 am
Location: Susquehanna Pa.

Re: R500 and No Sound

#7 Post by nightninja96 » Sun Oct 21, 2018 10:46 am

Ok, so I just disabled the CPU virtualization in the bios and the artifiacting is gone, but still no sound.?

Screamer
Sophomore Member
Posts: 239
Joined: Sun Apr 15, 2018 7:15 am
Location: Singapore

Re: R500 and No Sound

#8 Post by Screamer » Tue Oct 23, 2018 11:57 am

nightninja96 wrote:
Sat Oct 20, 2018 11:53 am
Hello, I have an R500 I have been working on lately, but there is nosound, it is running windows 7 and I know the speakers work, but no sound!
If the speakers do work, can it at least output beeps or not at all?

Alternatively, reinstall the sound drivers and see if anything changes. I don't think there is a driver corruption, but I think it is worth a check.

nightninja96
Freshman Member
Posts: 124
Joined: Mon Sep 04, 2017 10:06 am
Location: Susquehanna Pa.

Re: R500 and No Sound

#9 Post by nightninja96 » Wed Oct 24, 2018 9:09 pm

I tried that a few times and still nothing?

Screamer
Sophomore Member
Posts: 239
Joined: Sun Apr 15, 2018 7:15 am
Location: Singapore

Re: R500 and No Sound

#10 Post by Screamer » Thu Oct 25, 2018 6:30 am

Well... at this point, I am starting to believe that the speakers are dead.

One thing though, you didn't tell whether if the speakers of your R500 could still output beeps. That is one sign that shows your speakers are still alive, but if they can't even sound a beep, then it is dead for sure.

nightninja96
Freshman Member
Posts: 124
Joined: Mon Sep 04, 2017 10:06 am
Location: Susquehanna Pa.

Re: R500 and No Sound

#11 Post by nightninja96 » Mon Oct 29, 2018 10:13 pm

No beeps.

CrazyTPFan
Sophomore Member
Posts: 132
Joined: Mon Aug 20, 2018 9:55 pm
Location: Winthrop, Massachusetts

Re: R500 and No Sound

#12 Post by CrazyTPFan » Tue Oct 30, 2018 6:35 pm

Your going to need new speakers if you don't even hear beeps from the BIOS.
ThinkPad R400 (Daily)/C2D T9550/2GB/4500MHD/256GB SSD

Collection: R61i, T60p, TR452, R31

Post Reply
  • Similar Topics
    Replies
    Views
    Last post

Return to “ThinkPad R400/R500 Series”

Who is online

Users browsing this forum: No registered users and 2 guests